Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Buffalo, NY
Pathfinder Technology Solutions was founded with a clear mission to deliver affordable, high-quality IT support to our community. With over 20 years of combined experience in the technology industry, our team specializes in addressing diverse technology needs through innovative solutions. As a family-owned and operated company based in North Tonawanda, NY, we prioritize building lasting relationships with our clients, treating them as part of our extended family. Our approach emphasizes education and proactive guidance, ensuring clients understand how to manage IT challenges effectively. We maintain a strong focus on cutting-edge technology, providing ongoing support to keep systems updated and secure.Our commitment to excellence is reflected in our comprehensive service offerings, including computer repairs, network security, VoIP systems, and managed IT services. We serve Erie County, Niagara County, and surrounding areas, offering both remote and on-site support. Our team works collaboratively to deliver personalized service, ensuring every client receives tailored solutions that align with their unique requirements. By combining technical expertise with a client-centric philosophy, we aim to minimize downtime and maximize productivity for businesses and residential clients alike.
Services
Computer Repair
IT Services
Business Phone Systems
Surveillance Cameras
WiFi Solutions
Data Recovery
Managed IT Services
On Site Support
Structured Cabling
Gaming Computers
Details
- Year established: 2002
Highlights and features
- We offer over 20 years of combined experience in IT services and computer repair.
- Our family-owned business prioritizes personalized client relationships and transparency.
- We provide proactive IT management to prevent issues before they disrupt operations.
- Our 24/7/365 network monitoring minimizes downtime and data loss risks.
- We guarantee 1-hour response times for managed service customers with on-site support when needed.
Services
Computer Repair
Pathfinder Technology Solutions offers fast, reliable computer repair services for residential and commercial clients in Erie and Niagara Counties. Our technicians handle virus removal, hardware upgrades, and software troubleshooting with a $89 flat-rate pricing. We provide free diagnostics, same-day repairs, and include free antivirus software after cleanup to protect your system long-term.
Managed IT Services
Our proactive managed IT services include 24/7 network monitoring, patch management, and guaranteed 1-hour response times for Buffalo businesses. We remotely monitor systems to prevent downtime, apply security updates, and offer discounted service rates for managed customers. This service ensures continuous operation while maintaining compliance with security standards.
VoIP Business Phone Systems
We implement modern VoIP phone systems that eliminate traditional hardware requirements while offering advanced features like virtual fax, softphone apps, and number portability. Our solutions include equipment leasing options, staff training, and scalable infrastructure for businesses needing multi-location support or additional users.
Surveillance Camera Systems
Professional-grade security camera installations for homes and businesses in Buffalo. We use NDAA-compliant IP-based systems with remote management capabilities, motion detection, and night vision. Our scalable solutions support 1-125+ door access control systems with user management features for restricted area monitoring.
WiFi Network Solutions
Custom WiFi network design and installation for commercial spaces, including outdoor mesh systems for RV parks and stadiums. We conduct site surveys to optimize coverage, implement secure unified wireless systems, and provide ongoing management services to maintain optimal performance and security updates.
Questions
What IT services do you offer for Buffalo businesses?
We provide managed IT services, network monitoring, cloud telephony, security camera systems, and WiFi network solutions tailored to Buffalo businesses.
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency repair services with guaranteed 1-hour response times for critical business systems.
Are your security camera systems compliant with government standards?
All our security camera installations use NDAA-compliant hardware suitable for government properties and commercial environments.
Can you support remote workforce connectivity?
Yes, we implement secure WiFi networks, VoIP systems, and remote access solutions to support distributed teams and hybrid work environments.
What areas do you serve besides Buffalo?
We serve Erie County, Niagara County, North Tonawanda, and have a satellite office in Ann Arbor, Michigan.
