Business Details
50+ Years
experience
Your Trusted Ford Dealership in Agawam, MA
Sarat Ford has been serving automotive customers in Agawam, Massachusetts since 1929. Founded by John S. Sarat Sr., our family-owned dealership continues under the leadership of Jack Sarat and his sons Jeff, Chris, and Scott. We offer a comprehensive selection of new Ford vehicles, certified pre-owned models, and used cars alongside expert service and parts departments. Our 24-bay service center features factory-trained technicians and a $1 million parts inventory to support both Ford and Lincoln owners. With over 90 years of community service, we maintain a commitment to personalized customer care and professional business practices.Our facility includes a state-of-the-art body shop and commercial truck division to meet diverse automotive needs. We pride ourselves on transparent communication, competitive pricing, and maintaining the highest standards of service excellence. Our team's extensive experience ensures customers receive expert guidance throughout their vehicle ownership journey. We serve drivers throughout Western Massachusetts including Springfield, Chicopee, and Westfield communities.
Services
New Ford Vehicles
Used Cars
Certified Pre-Owned
Auto Financing
Service & Repair
Parts Department
Collision Center
Commercial Truck Sales
EV Sales
Fleet Repair
Details
- Year established: 1929
Highlights and features
- Family-owned operation since 1929 with generational automotive expertise
- Factory-trained technicians for Ford and Lincoln vehicle specialists
- 24-bay service center with $1 million parts inventory
- Certified pre-owned vehicles with extended warranty protection
- Commercial truck sales and fleet maintenance specialists
What people say
Exceptional service
Competitive pricing
Knowledgeable staff
Family-owned tradition
Comprehensive inventory
Services
New Ford Vehicles
Sarat Ford offers the complete lineup of new Ford vehicles including F-Series trucks, SUVs, electric models, and performance vehicles. Our sales team provides expert guidance through the purchasing process with competitive financing options. We maintain extensive inventory of popular models like the F-150, Bronco, and Mustang Mach-E while offering customization options for special orders.
Service & Repair
Our 24-bay service center features factory-certified technicians specializing in Ford and Lincoln vehicles. We offer scheduled maintenance, brake services, oil changes, and complex repairs using genuine OEM parts. The facility includes a dedicated collision center and commercial fleet maintenance department with specialized equipment for heavy-duty vehicles.
Certified Pre-Owned
Our certified pre-owned program features late-model Ford vehicles with comprehensive inspection and reconditioning. Each CPO vehicle receives a detailed history report, extended warranty coverage, and 24-hour roadside assistance. This program provides premium used vehicles with added peace of mind and value compared to standard used cars.
Parts Department
The parts department maintains a $1 million inventory of genuine Ford components and accessories. Our parts advisors help customers find correct components for all Ford models while offering installation services through our service center. We also provide specialty parts for performance upgrades and commercial vehicle applications.
EV Sales
Sarat Ford offers the latest Ford electric vehicle models including the F-150 Lightning and Mustang Mach-E. Our EV specialists provide detailed information about charging infrastructure, range capabilities, and available incentives. We maintain dedicated EV inventory and charging stations at our facility with technician training for electric powertrain systems.
People
Jack Sarat
Dealer Principal
Third-generation automotive professional with over 40 years in the industry. Leads dealership operations while maintaining family commitment to customer satisfaction. Active community member supporting local initiatives.
Jeff Sarat
Sales Manager
Automotive sales expert with 25+ years experience. Specializes in commercial fleet sales and customer relationship management. Maintains focus on transparent vehicle purchasing processes.
John Gentile
Service Manager
ASE-certified master technician with 30 years Ford dealership experience. Oversees 24-bay service center operations and technician training programs. Committed to maintaining factory service standards.
Mike Crawley
Parts Manager
Parts distribution specialist managing $1 million inventory. Ensures availability of genuine Ford components and accessories. Provides technical support for complex parts orders and installations.
Rick Daigneault
Commercial Truck Manager
Heavy-duty vehicle specialist with 20+ years commercial fleet experience. Helps businesses select and maintain work trucks and commercial vehicles. Offers customized fleet maintenance solutions.
Questions
What new Ford models are currently available?
We maintain inventory of all current Ford models including F-Series trucks, Bronco, Explorer, and electric vehicles. Check our website for real-time inventory updates.
Do you offer vehicle service for non-Ford brands?
Our service center specializes in Ford and Lincoln vehicles only. We recommend visiting our facility for factory-trained technicians and genuine OEM parts.
Can I schedule service appointments online?
Yes, use our website's service scheduler to book appointments 24/7. We offer convenient hours including evenings and Saturdays for customer convenience.
What financing options are available?
We provide multiple financing options through major lenders with competitive rates. Our finance team helps customers qualify for manufacturer incentives and special programs.
Do you have a collision repair center?
Yes, our state-of-the-art body shop handles all collision repairs using genuine Ford parts. We work with major insurance providers and offer loaner vehicles during repairs.
Are there commercial vehicle options available?
Our commercial truck division offers new work trucks and fleet maintenance services. We specialize in Super Duty models and commercial chassis configurations.
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