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At Balise Toyota, we are proud to be a leading Toyota dealership in West Springfield, Massachusetts. Our history dates back to 1919 when founder Paul E. Balise opened Balise Motor Sales. We have continued to grow and evolve over the years, with our Toyota dealership opening in 1990. Today, we are proud to offer our customers an extensive selection of new and used Toyota vehicles, as well as excellent service and parts departments.
Our Commitment to Customer Service
At Balise Toyota, we are committed to delivering an exceptional customer experience. Our team of experienced sales professionals and finance experts will work with you to find the perfect vehicle for your needs and budget. We understand that buying a car can be a daunting task, which is why we strive to make the process as smooth and stress-free as possible.
Our Selection of Toyota Vehicles
Our inventory includes a wide range of new Toyota vehicles, including sedans, SUVs, trucks, and hybrids. From the iconic Toyota Camry to the rugged Toyota 4Runner, we have a vehicle to suit every need and lifestyle. We also carry a variety of used Toyota vehicles, offering a more affordable option for those looking for a reliable and fuel-efficient ride.
Our Service and Parts Departments
At Balise Toyota, we don't just sell cars - we also provide expert service and maintenance to keep your vehicle running smoothly. Our state-of-the-art service center is staffed by trained technicians who use the latest technology and equipment to diagnose and repair any issues with your vehicle. We also carry a wide range of genuine Toyota parts and accessories to help you personalize your vehicle.
ToyotaCare - Your Ownership Experience
As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare, a comprehensive maintenance plan that covers normal factory scheduled service for two years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for two years, regardless of mileage. We believe that owning a Toyota should be a pleasure, and ToyotaCare is designed to ensure that your experience is enjoyable and hassle-free.
Why Choose Balise Toyota?
At Balise Toyota, we are dedicated to providing an exceptional customer experience that sets us apart from other dealerships. Our team is committed to excellence, and we strive to build long-term relationships with our customers. We also offer a wide range of specials and incentives to help you get behind the wheel of your dream Toyota.
Visit Us Today!
We invite you to visit us at 1399 Riverdale Street in West Springfield, Massachusetts. Our friendly and knowledgeable team is ready to assist you in finding the perfect vehicle and answers to any questions you may have. We look forward to welcoming you to Balise Toyota!
Overall Experience
The reviews highlight the exceptional customer service and professionalism of the staff at Balise Toyota in Springfield. Many customers appreciated the helpful and stress-free experience, with some even stating it was the best car-buying experience they've ever had.
Praise for Specific Staff Members
Several staff members were praised for their exceptional service, including William, Manny, Sam, Donnell, Gabby, Nick, Mustafa Gencay, Chris, and Kristina. These individuals were commended for their professionalism, helpfulness, and understanding nature.
Positive Aspects of the Dealership
The reviews highlight the transparency and fairness of the dealership's pricing and fees. Some customers appreciated the non-negotiable pricing, which eliminated the need for haggling. Others praised the inclusion of extras, such as free car washes and a full tank of gas.
Negative Comments
A few customers mentioned some negative aspects, including the high cost of repairs and the need to break off bolts to fix an issue. One customer was unhappy with the price of a used vehicle, which was above blue book value.
Common Themes
Throughout the reviews, common themes include the professionalism and friendliness of the staff, the stress-free and easy buying experience, and the overall satisfaction with the dealership.
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