Business Details
18 Years
experience
Emergency
services
Your Trusted Language Partner in Sacramento, CA
Founded in 2008, Excel Interpreting has dedicated itself to bridging language gaps and ensuring equitable access to resources across California and beyond. Our mission centers on providing culturally-sensitive, linguistically-qualified interpreters and translators, enabling clients to communicate effectively with limited-English proficient individuals. With a network of over 8,600 professionals and expertise in 265 languages, we serve diverse industries including healthcare, legal, education, and social services.Our commitment to quality is underscored by rigorous vetting processes, HIPAA compliance, and a 98% successful completion rate. We prioritize responsiveness, integrity, and tailored solutions, ensuring clients receive interpreters with the precise certifications and experience required for their unique needs. Backed by decades of combined experience and a focus on community impact, we strive to make language a bridge, not a barrier, fostering inclusivity and opportunity for all.
Services
In-Person Interpreting
Document Translation
Telephone Interpreting
Medical Interpreting
Legal Interpreting
Details
- Year established: 2008
Highlights and features
- We offer 8,600+ certified linguists with 530 years of experience.
- Our services cover 265 languages, including rare dialects.
- We maintain 98% successful completion rates for all requests.
- Our team includes HIPAA-compliant, court-certified interpreters.
- We provide real-time scheduling support with expert staff.
What people say
Professional and excellent
Prompt and effective services
Competent linguists
HIPAA-compliant
98% completion rate
Services
In-Person Interpreting
Our in-person interpreting services connect clients with certified linguists for face-to-face communication in legal, healthcare, education, and social service settings. We ensure interpreters match the required certification levels and cultural expertise, facilitating accurate and empathetic interactions. Clients benefit from local interpreter availability across California, reducing travel costs and enhancing accessibility.
Document Translation
We provide certified translations for legal, medical, educational, and business documents, ensuring precision and compliance with industry standards. Projects undergo a three-step process: translation, review, and editing by subject-matter experts. Clients receive secure, timely deliverables with 2448-hour turnaround times, supported by a 30-year-experienced translation manager and a global network of linguists.
Telephone Interpreting
Our 24/7 telephone interpreting services offer immediate access to 225+ languages, ideal for urgent or remote communication needs. With connect times as fast as 10 seconds and competitive pricing, clients in healthcare, legal, and social services sectors receive real-time support. Interpreters are certified for specialized industries, ensuring compliance and accuracy in high-stakes scenarios.
Medical Interpreting
Specialized medical interpreters facilitate communication in hospitals, clinics, and mental health settings, adhering to HIPAA and Joint Commission standards. Our linguists are certified in medical terminology and cultural competency, ensuring patient safety and provider clarity. Services include in-person, telephonic, and video remote options, with a focus on rare language pairs and rural accessibility.
Legal Interpreting
We supply court-certified interpreters for legal proceedings, including trials, depositions, and attorney-client meetings. All interpreters meet California Judicial Council or federal certification requirements, guaranteeing adherence to legal standards. Our team supports complex cases with rare language needs, ensuring accurate communication while maintaining confidentiality and procedural integrity.
People
Koy Saephan Jay
Founder/CEO
Koy founded Excel Interpreting after a decade as a Sacramento County court interpreter. A Lao refugee, she leverages personal experience with language barriers to champion equitable access. She holds a UCLA English Literature degree and served 14 years on the Lao Family Community Development board.
Jessica Delgado
Translations Manager
Jessica oversees translation operations with 30+ years of experience in government, healthcare, and education sectors. She holds a Masters in Terminology Management and specializes in English, Spanish, and French translations, ensuring technical accuracy and cultural relevance for diverse clients.
Questions
What's the difference between court-certified and agency-certified interpreters?
Court-certified interpreters pass state/federal exams, while agency-certified linguists meet internal standards. Legal/medical settings require court-certified professionals for compliance.
How do you ensure interpreter quality?
We verify certifications via official registries and match linguists to client needs using 8,600+ vetted professionals with 5–30 years of experience.
What languages are available?
We offer 265 languages, including rare dialects like Iu Mien, with 225+ accessible via 24/7 telephone interpreting services.
How quickly can you schedule an interpreter?
Telephone interpreters connect in 10 seconds; in-person bookings require advance notice to ensure local hires and cost efficiency.
Are translations legally valid?
Certified translations include official documentation for court, immigration, or academic use, completed by ATA/CMI-certified linguists.
What industries do you serve?
We specialize in legal, healthcare, education, and social services sectors, with expertise in rare language pairs and compliance standards.
