Business Details
50+ Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Cincinnati, OH
SERVPRO Of Northwest Cincinnati has been a trusted leader in the restoration industry since 1967, specializing in water, fire, mold, and storm damage recovery for residential and commercial properties. Our team of highly trained technicians combines extensive hands-on experience with IICRC-certified expertise to deliver efficient, reliable solutions tailored to each client's unique needs. Locally owned and operated by Julie and Tony Roberts and Mike Parsons, our franchise brings over two decades of SERVPRO industry experience and a proven track record of excellence, including recognition as the 2017 Kentucky SERVPRO Franchise of the Year.We prioritize rapid response, maintaining 24/7 emergency availability to minimize property damage and restore normalcy as quickly as possible. Our commitment to quality extends beyond technical proficiency, emphasizing clear communication, transparency, and personalized attention throughout every project. Backed by a nationwide network of qualified franchises, we handle disasters of all scales while maintaining the community-focused service that defines our approach. From initial assessment to final restoration, our goal remains consistent: to make every damage situation 'Like it never even happened.'
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Commercial Cleaning
Specialty Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response for immediate damage mitigation
- Our technicians hold IICRC industry certifications for professional standards
- Locally owned with 25+ years of combined SERVPRO franchise experience
- Award-winning service recognized as 2017 Kentucky SERVPRO Franchise of the Year
- Nationwide network ensures capacity for large-scale disaster recovery
Associations and certifications
- IICRC
What people say
Very friendly
Fantastic job
Professional service
Efficient team
Top notch employee
Services
Water Damage
Our water damage restoration service addresses emergencies from burst pipes, storms, or plumbing failures. Using industrial-grade equipment, we extract standing water, dry affected areas, and prevent mold growth. Our technicians complete structural repairs to restore properties to pre-damage condition.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs after fire incidents. We use specialized cleaning agents and thermal fogging to restore indoor air quality. Our team coordinates with insurance providers for comprehensive property recovery.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations using containment protocols and HEPA filtration. We address moisture sources to prevent recurrence while restoring affected building materials to safe conditions.
Storm Damage
Storm damage repair addresses roof leaks, wind damage, and water intrusion from severe weather. Our rapid response team secures properties with tarping and boarding-up services before completing permanent repairs to building exteriors and interiors.
Commercial Cleaning
Commercial cleaning services restore business operations after disasters. We handle large-scale water extraction, fire damage cleanup, and biohazard remediation while minimizing downtime through 24/7 availability and dedicated project management.
People
Julie Roberts
Co-Owner
Julie Roberts co-owns SERVPRO Of Northwest Cincinnati with her husband Tony Roberts and business partner Mike Parsons. With nearly two decades of SERVPRO franchise experience, she contributes operational expertise and leadership to the Cincinnati locations.
Tony Roberts
Co-Owner
Tony Roberts, co-owner of SERVPRO Of Northwest Cincinnati, brings extensive industry experience from managing multiple franchises across three states. His leadership focuses on maintaining high service standards and rapid emergency response capabilities.
Mike Parsons
Co-Owner
Mike Parsons co-owns SERVPRO Of Northwest Cincinnati alongside the Roberts family. A long-time SERVPRO franchisee, he contributes technical expertise and operational management experience from overseeing multiple regional locations.
Questions
What types of damage does SERVPRO handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are your services available after hours?
Yes, we provide 24/7 emergency response for immediate damage mitigation and restoration needs.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline the claims process for property owners.
What areas do you serve?
We serve Cincinnati and surrounding communities including Forest Park, Springdale, Woodlawn, and Loveland.
How quickly can you respond to emergencies?
Our team typically arrives within hours of initial contact to begin damage assessment and mitigation.
Are your technicians certified?
All technicians hold IICRC certifications and complete ongoing training at SERVPRO's corporate facility.
