Business Details
Emergency
services
Trusted Water Damage Restoration Services in Cincinnati & Northern Kentucky
Thompson Restoration is a trusted water damage restoration company serving Cincinnati, Ohio and Northern Kentucky. With decades of combined experience, our team of certified professionals specializes in water extraction, fire damage cleanup, mold remediation, and storm damage restoration. We utilize state-of-the-art equipment and innovative dry-in-place techniques to minimize property disruption while ensuring thorough restoration. Our commitment to 24/7 emergency response, direct insurance billing, and client-driven solutions has established us as a leader in the industry. We prioritize transparency, rapid action, and personalized service to deliver reliable results during critical situations. Our expertise extends to both residential and commercial properties, handling everything from minor leaks to large-scale disasters.By maintaining IICRC certification and adhering to strict safety standards, we ensure every project meets the highest quality benchmarks. Customer satisfaction remains our top priority, as evidenced by our consistent 4.9/5 Google reviews and numerous testimonials praising our professionalism and efficiency. We work closely with insurance providers to streamline claims processes while maintaining open communication with clients throughout every restoration phase. Our dedication to continuous improvement and community trust has solidified our reputation as a dependable partner for property restoration needs.
Services
Water Extraction
Flood Damage Cleanup
Sewage Cleanup
Fire Damage Restoration
Mold Remediation
Storm Damage Repair
Crawl Space Cleanup
Hardwood Floor Restoration
Sump Pump Failure Cleanup
Commercial Restoration
Highlights and features
- We offer 24/7 emergency response with arrival within 60 minutes.
- Our team holds IICRC certification for water damage restoration.
- We implement no-tear-out dry-in-place technology to preserve property integrity.
- We provide direct insurance billing and claims assistance.
- Our client-driven approach prioritizes transparent communication throughout the process.
Associations and certifications
- IICRC
What people say
Outstanding job
Fast response
Professional crew
Transparent process
Excellent communication
Services
Water Extraction And Drying
Our water extraction service removes standing water using industrial pumps and vacuums, followed by specialized drying equipment to prevent mold growth. We employ thermal imaging to detect hidden moisture and restore properties to pre-loss conditions. Our non-invasive techniques minimize structural damage while ensuring complete drying within 24-48 hours.
Flood Damage Cleanup
Flood damage cleanup involves removing contaminated water, sanitizing affected areas, and repairing structural damage. Our team responds within 60 minutes to mitigate damage, using dehumidifiers and air movers for thorough drying. We coordinate with insurance companies and provide temporary board-up services to secure properties during restoration.
Sewage Cleanup
Sewage cleanup addresses contaminated water damage through complete removal of hazardous materials, sanitization, and odor elimination. Our technicians use EPA-approved disinfectants to ensure safety while restoring affected areas. We handle both residential and commercial sewage backups caused by plumbing failures or storm-related flooding.
Fire Damage Restoration
Fire damage restoration includes smoke and soot removal, deodorization, and structural repairs. We use HEPA filtration and ozone treatments to eliminate airborne contaminants while preserving salvageable materials. Our process involves temporary property securing, content inventory, and coordination with insurance adjusters for comprehensive recovery.
Mold Remediation
Mold remediation involves identifying moisture sources, testing for spore types, and implementing containment protocols. Our technicians use negative air machines and antimicrobial treatments to eliminate mold colonies. We focus on resolving underlying water issues to prevent recurrence while restoring affected areas to safe conditions.
Questions
Are Thompson Restoration's technicians certified for water damage cleanup?
Our team holds IICRC certification and follows industry-standard protocols for safe, effective water damage restoration and mold remediation.
How does Thompson Restoration determine when a property is completely dry?
We use moisture meters, thermal imaging, and humidity monitoring to verify complete drying before finalizing restoration work.
Does Thompson Restoration offer emergency services after regular business hours?
We provide 24/7 emergency response with technicians available within 60 minutes for water damage, fire damage, and storm-related emergencies.
Can Thompson Restoration handle both residential and commercial restoration projects?
We serve both residential and commercial clients with customized solutions for properties ranging from single-family homes to large commercial spaces.
