1-800 Water Damage of Cincinnati/Dayton OH

The crew with 1-800-Water Damage was amazing to work with. From Jason and Jordan coming out to access our damage to Jennifer and Louis for the cleanup work they did, I cant recommend them enough. As a matter of fact, I have recommended 1-800 many times over the years. Being in the insurance industry, you dont want to have a loss happened at your house but having firsthand experiencing the work 1-800 does, it makes you feel good knowing that your prior recommendation of 1-800 to your customers over the years have been taken care of means a lot to me.

1-800 Water Damage was there when we needed them most. We've never experienced a water loss before and hope to never go through it again. However, if we ever do, we would call Jason Byrd at 1-800 Water Damage without question. Jason was quick, friendly, knowledgeable, thoughtful and extremely easy to work with from start to finish. He took the time to explain the process and was available whenever we had a question or concern. We are thankful that he and his team were there to help get us back on our feet so quickly. Highly recommend!!!

Thank goodness I called 1-800-WaterDamage when a situation came up at my mom's on a weekend. Their team made sure to get the entire area dried out for us as soon as possible and walked us through the next steps, working with the homeowner's insurance along the way. Crossing my fingers we will not need that kind of help again but if we do I will call 1800WaterDamage, no question about it.

We had a flood a couple of years back and ended up with a pretty major case of mold in our basement. We got several quotes from mold remediation companies and decided to go with 1-800-WATER DAMAGE because they really seemed to know their stuff (we worked with Jordan). They were fantastic! Not only did they do a really good job removing and remediating all the mold in the basement, they were punctual (always called when they were a half hour away), polite, hard working and efficient. My dog even liked the workers who came to the house, and he doesnt like anyone. 1-800 WATER DAMAGE did a great job for us, and I would recommend them to anyone in need of water restoration or mold remediation services.

Tyler B. did an excellent job! He kept me informed, explained things, and arrived when he said he would. I would give him more than 5 Stars if that was possible. He was not only professional, he is also personable. He was easy to deal with and kept a smile. What a bright spot to the day.

Hurricane Ida blew through our neighborhood, took apart the roof, it rained in our attic and then soaked the walls celings and then into the under flooring. Wyatt and Amanda explained everything to us in a way that made us comfortable. We let them know we had never had this happen while owning our home. They made sure we understood how the entire process works, some with different ways, but how your rebuild will be easier if 800waterdamage comes in to gut and dry out your home and other services. This 800waterdamage makes sure no mold will grow. I recommend this company not only to homeowners, but also businesses for the protection of your assets, and Good old fashioned Personal Customer Service!!!

I was truly overwhelmed by the damage done to our home. However, these folks sure made part of the process smooth. They were so kind and hard working. Lucia was amazing. This sweet young lady hauled some big pieces of equipment into our home and even went into the crawl space to ensure all the damage was addressed. Would I use them again without a doubt I will continue to recommend them and if ever needed Ill sure use them.

We had a flood in our master bathroom 3 days after we had a new LVP installed. The water ran downstairs through the floor to the basement. Jason was here within an hour of our phone call. He assessed the damage and had a team here within 2 hours. Much of the floor had to be removed. The moved furniture, boxes, covered our furniture with plastic. They cleaned up all the dust with their own equipment, brought in fans, heaters, and professional dehumidifiers. David and his helper visited every day until it was dry. He called to make sure the time was convenient and called again when he was 25 minutes away. I cannot say enough good things about this company. They did exactly what they said they would do on the timeline they said they would. SERVICE, PROFESSIONALISM, and EXPERISE! They exceeded our expectations!

Jason and his team were very responsive and helpful when I had a house fire this year. He was clear with instruction and what the process would be like. I always felt that Jason had my best interest in mind and put his whole heart into the project. Lets hope I never need his services again, but if I do, he will be the first person I call. 10/10 recommend.

David was fantastic! The basement flooded a week before we were supposed to move in. He and the team were very professional and very thorough. They put our minds at ease. Impressed with the quality of their service and attention to detail. He would take the time to explain each step of the process. Definitely recommend the company to anyone facing these unfortunate circumstances

During the Polar Vortex of 2019 we had a sprinkler pipe burst and flood one of our offices with 300ish gallons of water. Due to the busy time of year, a lot of the disaster mitigation companies were couldn't fit us in for about a week. Jason and his team were able to get out in about an hour to start the cleanup.

They handled everything, from the initial dry-out, getting contractors set up to perform repairs, to working with our insurance directly so we didn't have a ton of paperwork to mess with. The building owner wanted it to look like nothing ever happened in a two week time frame, and these guys pulled it off. I will definitely call them up again if the need arises.

This was a wonderful company to work with for my restoration needs. They worked with my insurance company and me to make sure all areas of our project were covered. I never felt any pressure to move the project faster than I could handle. The communication along the way exceeded all of my expectations. Their team of contractors were extremely professional and thorough. I would highly recommend this group for any home damage or restoration project you need. A+++

No one wants to deal with water damage, especially in a home you've owned less than a week, but Jason and his team did a magnificent job of putting my house back together. I truly enjoyed working with Jason and his team. Thank you for your kindness and everything you did!!!!

We worked with a 1-800-Water Damage crew from Cincinnati, Ohio, immediately following Hurricane Florence. At each step, the professional, yet personal, approach was apparent. Our beautiful North Carolina home was hit with wind, rain, and flood damage. Jason Byrd and his team gave more than we expected, and certainly more than our neighbors received from other mitigation companies. The support did not stop after the house was dry and the next step was ready to begin; they continued to work with our insurance company, reinforcing our position regarding the extent of damage due to wind and rain, to help us receive maximum payments. Without hesitation, we recommend this company.

Simply an amazing company with truly outstanding service. If you must call them you are probably already having a bad day. I had water that had leaked into the basement. Have hope, they are wonderful customer oriented people, very responsive and true professionals that know their business. Initially called Jason the owner, he got me started with setting up an appointment. Chris and his crew showed up promptly the next day with all the equipment needed. Chris was outstanding. 20 years of experience, extremely nice and helpful. You would probably find his name next to the definition of Customer Service. Highly, Highly recommend. If you want it done correct, with your best interest in mind dont call any other company than 1-800 Water Damage of Cincinnati/Dayton.