Business Details
20 Years
experience
Emergency
services
Trusted Damage Restoration Services in Reno, NV
SERVPRO of Reno Southwest has dedicated itself to providing exceptional fire, water, and mold damage restoration services for residential and commercial properties. Since 2006, our team has prioritized minimizing disruptions to clients' lives while restoring properties to their pre-loss condition. Our staff undergoes rigorous training at SERVPRO's corporate facility and maintains IICRC industry certifications to ensure technical expertise.Leveraging a nationwide network of qualified franchises, we handle disasters of all sizes with rapid response capabilities. Our commitment to community service and customer satisfaction has earned us a trusted reputation in Reno and surrounding areas. We approach every project with professionalism, compassion, and the technical knowledge required to make damage situations 'Like it never even happened.'
Services
Water Damage
Fire Damage
Mold Mitigation
Storm Damage
Commercial Restoration
Carpet Cleaning
HVAC Cleaning
Biohazard Cleanup
Document Restoration
Odor Removal
Details
- Year established: 2006
Highlights and features
- We provide 24/7 emergency response for all property damage situations
- Our technicians maintain IICRC industry certifications for technical excellence
- Leverage nationwide resources while delivering personalized local service
- Proven track record serving Reno communities since 2006
- Customer satisfaction guaranteed through compassionate, professional service delivery
Associations and certifications
- IICRC
What people say
Quick response
Professional staff
Compassionate service
Technical expertise
Excellent communication
Services
Water Damage
Emergency water extraction and structural drying for residential and commercial properties. Our IICRC-certified technicians use advanced moisture detection equipment and industrial-grade dehumidifiers to prevent secondary damage. Complete restoration services return properties to pre-loss condition following plumbing failures, natural disasters, or structural leaks.
Fire Damage
Comprehensive fire and smoke damage restoration services for homes and businesses. We specialize in soot removal, odor elimination, and structural repairs following fire incidents. Our team handles content cleaning, document restoration, and coordination with insurance providers to streamline the recovery process for property owners.
Mold Mitigation
Professional mold assessment and remediation services for residential and commercial properties. Our certified technicians identify moisture sources, contain affected areas, and implement HEPA filtration systems during remediation. We follow strict safety protocols to eliminate mold colonies and prevent future growth through proper drying techniques.
Storm Damage
Emergency response for property damage caused by severe weather events. Our services include roof tarping, board-up services, water extraction, and structural drying following storms. We work with commercial and residential clients to document damage, coordinate repairs, and restore properties to safe, habitable conditions.
Commercial Restoration
Specialized restoration services for commercial properties with minimal business disruption. Our team handles large-scale water damage, fire incidents, and mold problems in office buildings, retail spaces, and industrial facilities. We provide business continuity planning and work with insurance adjusters to expedite claims processing for commercial clients.
People
Carolee Enwald
Owner
Carolee Enwald leads SERVPRO of Reno Southwest with a commitment to community service and customer satisfaction. With over 15 years of experience in the restoration industry, she ensures the franchise maintains technical excellence through ongoing staff training and IICRC certification. Her leadership focuses on compassionate service delivery during clients' most challenging times.
Questions
What types of damage does SERVPRO of Reno Southwest handle?
We specialize in water damage, fire damage, mold remediation, and storm damage restoration for residential and commercial properties.
Are your technicians certified for property restoration work?
All our technicians maintain current IICRC industry certifications for water damage restoration, fire damage cleanup, and mold remediation procedures.
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency response for all property damage situations with immediate dispatch to Reno and surrounding areas.
How quickly can you respond to a damage situation?
Our team typically arrives within 4 hours of initial contact to begin mitigation and assessment processes for property restoration.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and documentation for property owners.
What areas do you service?
We primarily serve Reno and New Washoe City, NV, with capacity to handle larger projects throughout Northern Nevada.
