Fight for Your Rights, Your Freedom, and Your Future
At Bellco Credit Union, we are dedicated to serving our members and community with exceptional financial services. With a rich history dating back to 1936, we have remained committed to our mission of providing great rates, fewer fees, and a wide range of products that meet the unique needs of our members.
Our Values
At Bellco, we believe that our members are at the heart of everything we do. We strive to provide personalized service, exceptional financial support, and a commitment to our community. Our values include:
- Community Focus: We believe that financially empowering our members has a direct, positive impact on our area's economy and prosperity.
- Personalized Service: We are dedicated to providing each member with the personalized service of a local bank combined with the enhanced financial security of one of the largest credit unions in Colorado.
- Competitive Rates: We offer competitive rates on loans and deposits, ensuring that our members receive the best possible financial returns.
- Convenience: We strive to make banking easy and convenient, with a wide range of products and services available online, in-branch, and through our mobile app.
Our Services
At Bellco, we offer a wide range of financial services designed to meet the unique needs of our members. These services include:
- Personal Banking: Our personal banking services include checking and savings accounts, certificates of deposit, individual retirement accounts, and automated phone banking.
- Consumer Lending: We offer a range of consumer loan products, including home loans, auto loans, and credit cards.
- Business Banking: Our business banking services include business checking accounts, savings accounts, certificates of deposit, and online banking.
- Wealth Management: We offer investment options, including investments, trusts, and wealth management services.
Our Commitment
At Bellco, we are committed to providing exceptional financial services to our members. We strive to earn our members' trust every day by providing:
- Great Rates: We offer competitive rates on loans and deposits.
- Fewer Fees: We strive to minimize fees and ensure that our members receive a fair and transparent financial experience.
- Exceptional Service: We are dedicated to providing personalized service and support to our members.
Positive Experiences
- Excellent Customer Service: Micah Hankins and Eliaya were praised for their politeness and helpfulness.
- Problem-Solving: One teller went the extra mile to fulfill a customer's request, saving them the trouble of going to another branch.
Negative Experiences
- Unprofessional Staff: Several customers encountered rude and unhelpful staff, including those who were unwilling to assist with certain tasks or were slow to respond.
- Inconvenient Hours of Operation: The bank's limited hours, including early closing times and lack of Saturday hours, caused frustration among customers.
- Long Wait Times: Customers reported waiting in line for extended periods, sometimes without being helped.
- Miscommunication and Errors: Some customers experienced mistakes with their accounts, including incorrect transactions and forgotten travel alerts.
- Lack of Availability: Customers were often unable to get help when they needed it, with some staff members seemingly avoiding assistance.
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