Westerra Credit Union is a financial institution that offers a range of services including checking and savings accounts, credit cards, mortgage loans, and more. As a credit union, it is owned by its members, not stockholders, and operates with the goal of providing financial services to its members while promoting economic growth in the Colorado community. With a focus on member satisfaction, Westerra Credit Union strives to provide personalized service, competitive rates, and innovative financial solutions to meet the diverse needs of its members.
Overall, Westerra Credit Union's employees, particularly Kevin Kendall, Dave Frey, Bryan Wisher, Joy Mantelli, and JJ, have been praised for their excellent customer service, guidance, and professionalism.
The institution has been criticized for inconsistent and unhelpful customer service, with some customers experiencing long wait times, being uncommunicative, and causing inconvenience to business operations.