Business Details
8 Years
experience
Emergency
services
Trusted Property Management Experts in Crofton, MD
At Silver River Properties, we are a full-service management company dedicated to the personal and effective management of all associations and properties. Our commitment to dependability, honesty, and integrity has established us as a trusted partner for homeowners and HOA communities. With over 20 years of experience, our team provides tailored solutions for property marketing, tenant screening, rent collection, maintenance, and financial reporting. Our expertise in HOA compliance and fiscal management ensures properties remain financially stable and well-maintained. Through transparent communication and a client-centric approach, we prioritize long-term relationships built on trust.Our proven track record demonstrates our ability to deliver exceptional service while safeguarding property investments. We utilize advanced technology for streamlined financial reporting and tenant communication. Our extensive network of qualified contractors ensures prompt, high-quality maintenance services. By adhering to strict ethical standards and industry best practices, we maintain our reputation as leaders in property management. Our dedication to continuous improvement and client satisfaction makes us the preferred choice for property owners.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance
Financial Reporting
Details
- Year established: 2018
Highlights and features
- We offer 20 years of professional property management experience with a proven track record.
- Our 24/7 maintenance response ensures property issues get resolved promptly and efficiently.
- Thorough tenant screening process maintains 99% on-time rent payment and 1% annual eviction rate.
- Exclusive financial reporting tools provide complete transparency and investment oversight.
- Personalized service combines professional expertise with local market knowledge.
What people say
Best PM company
Outstanding job
Excellent customer service
Proactive assistance
Handles service calls like clockwork
Services
Property Marketing
Our comprehensive marketing strategy combines professional photography, virtual tours, and multi-platform listings to maximize property exposure. We analyze market trends to determine optimal pricing and create targeted campaigns for faster rentals. Our approach ensures properties attract quality tenants while maintaining competitive advantage.
Tenant Screening
Our 12-point screening process evaluates credit history, criminal records, and rental references to identify reliable tenants. This rigorous approach maintains our 99% on-time payment rate and reduces eviction risks through thorough background verification.
Rent Collection
We handle full rent collection with automated payment systems and enforce strict payment deadlines. Our 10-day demand process for late payments maintains cash flow while complying with legal requirements for property owners.
Maintenance
24/7 emergency response and scheduled inspections protect property value. Our qualified vendor network ensures quality repairs with competitive pricing and prompt service execution for tenant satisfaction.
Financial Reporting
Monthly financial reports through secure online portals track income and expenses. Our accounting system includes automated payments, tax documentation, and transparent fee structures for complete investment oversight.
People
Zoleta Caster
Broker/Owner
20-year property management veteran with prior VP experience at DMV management firm. Licensed real estate agent with accounting background from Hampton University. Former United Airlines and Coca-Cola professional who founded Silver River Properties after eight years in corporate roles.
Allison Horn
Director of Operations
28-year customer service expert with property management experience since 2015. Manages HOA operations while maintaining strong stakeholder relationships. Washington Capitals fan and family-oriented professional with DIY and automotive repair interests.
Angela Campbell
Residential Property Manager
20+ year property management specialist with expertise in tenant relations and maintenance coordination. Holds communications degree from Denison University with focus on interpersonal communication. Outdoor enthusiast and mother of three young adults.
Linh Vo
Accountant
Manages all financial aspects for residential and HOA properties. Holds associate degree in financial accounting from Anne Arundel Community College and bachelor's in corporate financing from University of Economic in Vietnam.
Questions
What professional affiliations do you have?
We are members of NARPM, Maryland Association of Realtors, and National Association of Realtors.
How do you screen rental applicants?
We use a 12-point screening process including credit checks, criminal records, and eviction history.
When do property owners receive payments?
Rent payments are deposited by the 15th of each month after processing.
How quickly can you rent out a property?
Our goal is to place qualified tenants within 45 days through competitive pricing and marketing.
Do you offer 24/7 maintenance services?
Yes, we provide 24/7 emergency maintenance response with qualified contractors.
