Business Details
Your Trusted Indianapolis Credit Union
Family Horizons Credit Union has been dedicated to serving the financial needs of our members since our establishment. We offer a comprehensive range of services including auto loans, home loans, signature loans, and VISA credit cards, designed to meet diverse financial goals. Our commitment to competitive rates and personalized service ensures members receive tailored solutions. With convenient mobile banking, 24/7 access to accounts, and robust fraud protection measures, we prioritize security and accessibility. Our team of experienced professionals provides guidance on investment services, insurance products, and retirement planning through IRAs and share certificates.We maintain physical branches in Indianapolis and Greenfield with extended weekday hours and Saturday availability. As a member-focused institution, we emphasize community engagement and financial education to empower informed decision-making. Our partnerships with Trustage and Liberty Mutual Insurance expand service offerings while maintaining strict compliance with regulatory standards. Through CO-OP Shared Branching and Zelle integration, we facilitate seamless transactions across networks. This combination of traditional banking principles and modern technological innovations positions us as a trusted financial partner for individuals and families.
Services
Auto Loans
Home Loans
Signature Loans
VISA Credit Cards
Savings Accounts
Checking Accounts
Share Certificates
IRAs
Auto Insurance
Home Insurance
Highlights and features
- We offer competitive loan rates and personalized financial solutions
- Our mobile banking provides 24/7 account access and security features
- Experienced professionals guide investment and retirement planning
- Expanded services through Trustage/Liberty Mutual Insurance partnerships
- Convenient branch locations with extended weekday hours available
Services
Auto Loans
We provide competitive auto loan options for new and used vehicle purchases with flexible terms. Our financing solutions include special programs for first-time buyers and refinancing opportunities. Members benefit from personalized rate quotes and streamlined approval processes.
Home Loans
Our home loan programs cover purchase mortgages, refinancing, and home equity lines of credit. We offer conventional loans and specialized programs with competitive rates. The lending team provides guidance through each step of the home financing process.
Mobile Banking
Access accounts 24/7 through our secure mobile banking app with features like bill pay and check deposit. Real-time alerts and transaction monitoring enhance account security. The platform supports Zelle integration for instant money transfers.
Share Certificates
These fixed-rate savings products offer higher returns than traditional savings accounts. Terms range from short to long-term options with guaranteed returns. They provide secure growth opportunities for members' savings.
IRAs
We offer traditional and Roth IRA options with various investment choices. Our financial advisors help determine optimal contribution strategies. These tax-advantaged accounts support long-term retirement planning goals.
Questions
How do I apply for a loan?
Apply online through our secure portal or contact a loan officer for personalized assistance. Required documentation varies by loan type.
What mobile banking features are available?
Our app offers bill payment, mobile check deposit, Zelle transfers, and real-time account alerts. Download from your app store.
Are my deposits insured?
Yes, all deposits are federally insured up to $250,000 through the NCUA. Additional coverage available through share insurance.
What are your branch hours?
Indianapolis and Greenfield branches open Monday-Friday 9am-4pm, extended Friday hours until 6pm, and Saturday 9am-12pm.
How can I report fraud?
Contact us immediately at (317) 241-2400 or use the fraud reporting feature in mobile banking. We provide prevention resources online.
Do you offer investment services?
Yes, through our partnership with CUNA Brokerage Services, Inc., we provide investment options and retirement planning assistance.