Find the Source of the Problem Before Mold Appears
Empowering Your Financial Growth Since 1931
Hoosier United Credit Union (HUCU) has been serving the Indianapolis community for over eight decades, offering a personalized and supportive approach to financial services. As a member-owned institution, we prioritize your needs and strive to empower you to achieve your financial goals.
Our Mission
Our mission is to provide personal financial services to our member-owners at competitive rates and terms, while dedicated to long-term financial stability. We achieve this through:
- Personalized service: We take the time to understand your unique financial situation and goals.
- Competitive rates: We offer attractive interest rates on savings and loans to maximize your returns.
- Flexible options: We provide a variety of loan options to meet your individual needs and financial goals.
- Community focus: We are committed to serving our community and offering financial education resources.
What We Offer
HUCU offers a comprehensive range of products and services that cater to your diverse financial needs, including:
Savings & Checking Accounts
- Competitive interest rates
- Convenient online and mobile banking options
- Free checking account with unlimited transactions
Loan Options
- Personal and business loans with affordable rates and flexible terms
- Credit cards with competitive rates and rewards
- Vehicle and mortgage loans with competitive rates and personalized terms
Financial Services
- Online and mobile banking with enhanced security features
- Free bill payments and transfers
- Free credit reports and financial planning resources
Additional Benefits
- surcharge-free ATMs nationwide
- Online loan application and account management
- Dedicated customer service team available to assist you
Why Choose HUCU?
Our commitment to personalized service, competitive rates, and community involvement sets us apart. We are proud to be a trusted financial partner for thousands of individuals and families in the Indianapolis area.
Contact us today to explore how Hoosier United Credit Union can help you achieve your financial goals and reach your financial potential!
Customer Service Experience
Some customers had a poor experience with the customer service team, citing rudeness and unprofessionalism. Brittany, in particular, was mentioned as being rude over the phone. On the other hand, Mandy and Jeanna received positive reviews for their helpful and kind demeanor.
Finance and Banking Services
Many customers praised the credit union's finance and banking services, stating that they received excellent customer support and quality services. Some even mentioned that the credit union went above and beyond to help them with their financial needs.
Account Issues and Fees
A few customers expressed frustration with account issues, such as overdraft fees being charged incorrectly. One customer mentioned that the credit union refused to resolve the issue and denied any wrongdoing.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with the credit union, praising their kindness, professionalism, and willingness to help.
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