Business Details
Your Trusted Financial Partner in Memphis
FedTrust Federal Credit Union has been dedicated to providing personalized financial solutions for our members since our founding. We operate with a commitment to transparency, offering a full range of services including competitive loan products, secure savings accounts, and innovative digital banking tools. Our team of experienced professionals understands the unique financial needs of individuals and families in Memphis, Tennessee, and works diligently to deliver tailored advice and support. With over 24/7 online banking access and in-person services at our Main Branch, we combine modern convenience with the personal touch of a locally-rooted institution. Our loan specialists help members achieve major life milestones through auto financing, motorhome and motorcycle loans, signature loans up to $15,000, and conventional mortgage options.We maintain strict compliance with federal regulations while ensuring our members' funds remain federally insured to at least $250,000 through the full faith and credit of the United States Government. Our operational hours reflect our commitment to work-life balance for staff while maintaining efficient service delivery during standard business hours Monday through Friday. Through our implementation of advanced fraud detection systems and multi-channel communication options, we prioritize both security and accessibility for all our members.
Services
Auto Loans
Motorhome Financing
Motorcycle Loans
Conventional Mortgages
Signature Loans
Online Banking
Debit Cards
Phone Banking
ATM Access
Savings Accounts
Highlights and features
- We offer 24/7 online banking access with real-time account management
- Our loan specialists provide personalized financing solutions for major life purchases
- Competitive rates on auto, motorcycle, and motorhome loans with flexible terms
- Federally insured accounts protected up to $250,000 through government backing
- Experienced team delivering personalized service since our founding
Associations and certifications
- National Credit Union Administration (NCUA)
Services
Auto Loans
FedTrust Federal Credit Union offers competitive auto loan programs for new and used vehicle purchases. Our financing options include flexible terms and low interest rates for qualified members. With convenient online application and quick approval processes, we help members drive away in their desired vehicles while maintaining financial responsibility.
Motorhome Financing
Our specialized motorhome financing solutions help members achieve their travel dreams. We provide loans for both new and pre-owned recreational vehicles with terms tailored to individual financial situations. Our experienced loan officers guide members through the process of selecting appropriate financing options that balance monthly payments with long-term financial goals.
Signature Loans
Designed for unexpected expenses, our signature loans offer up to $15,000 in unsecured financing. These loans require no collateral and feature streamlined application processes. Funds can be used for emergency repairs, medical bills, or other personal needs while maintaining competitive interest rates for qualified applicants.
Online Banking
Our 24/7 online banking platform provides comprehensive account management tools. Members can check balances, transfer funds, pay bills, and monitor transactions from any device. The secure portal includes real-time alerts, e-statements, and integration with mobile banking apps to help members maintain financial control at their convenience.
Savings Accounts
We offer a range of savings solutions designed to help members achieve financial goals. Our accounts feature competitive interest rates, federal insurance up to $250,000, and flexible access options. From basic savings to specialized programs, we provide tools to help members build financial security while maintaining liquidity.
Questions
What loan options are available through FedTrust Federal Credit Union?
We offer auto loans, motorhome financing, motorcycle loans, signature loans up to $15,000, and conventional mortgage options with competitive rates and flexible terms.
Is my money safe with FedTrust Federal Credit Union?
Yes, all deposits are federally insured to at least $250,000 through the full faith and credit of the United States Government via National Credit Union Administration (NCUA) protection.
Can I access my accounts online?
Yes, our 24/7 online banking platform allows account management, bill payments, fund transfers, and real-time transaction monitoring from any device with internet access.
What are the branch hours for in-person services?
Our Main Branch in Memphis operates Monday through Friday from 9:00 AM to 4:00 PM. We are closed on major holidays including Christmas and New Year's Day.
How do I report a lost or stolen debit card?
Contact our CU*TALK Phone Banking service immediately at (833) 394-4829 to report lost or stolen cards and request replacement. Our system also provides fraud alerts via SMS or email.
What identification is needed to open an account?
Please bring valid government-issued photo ID, Social Security number, and proof of Memphis area residency when opening new accounts at our Main Branch location.
