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Empowering our members to achieve financial wellness

At Public Service Credit Union, we are dedicated to providing our members with exceptional financial services and personalized attention. As a not-for-profit credit union, our goal is to help our members achieve their financial goals and improve their overall financial well-being.

Our Services

We offer a wide range of financial services, including loans, credit cards, mortgages, and savings accounts. Our loan options include auto and recreational loans, personal loans, credit builder loans, and student loans. We also provide loan insurance and loan protection services to give our members added peace of mind. Our credit card options come with competitive rates and rewards programs, and our mortgage options include fixed-rate and adjustable-rate mortgages.

In addition to our loan and credit card services, we also offer a variety of savings options, including checking accounts, savings accounts, youth accounts, and certificates. Our youth accounts are designed to help young people develop good saving habits and financial literacy skills. We also offer a $100 refer a friend program and a loyalty points program to reward our members for their loyalty.

Our Commitment to Our Members

At Public Service Credit Union, we are committed to providing our members with exceptional customer service and personalized attention. We pride ourselves on being a community-based credit union that truly cares about the financial well-being of our members. Our team of experienced professionals is dedicated to helping our members achieve their financial goals and providing them with the financial tools and resources they need to succeed.

What Our Members Say

Don't just take our word for it. Our members rave about our exceptional customer service and personalized attention. Here's what some of our members have to say about us:

  • "We have saved so much money with the credit union and the service is a 10+ No matter what we need, they are always offering us great service. We plan to always do our banking with PSCU!" - Janice M., PSCU Member since 1985
  • "I have been a member of Public Service Credit Union for over 40 years and have had a very good relationship with them. They are the best." - Tim B., PSCU Member Since 1972
  • "I truly appreciate the efficiency and ease of getting this transaction handled as a result of your professional and helpful actions. I simply cannot imagine being a member of any other Credit Union. PSCU has consistently spoiled me rotten with over-the-top exceptional customer service and expediency." - Jeffrey K., PSCU Member Since 2017

About Our Credit Union

Public Service Credit Union is a not-for-profit credit union that has been serving our members for over 40 years. We are committed to providing our members with exceptional financial services and personalized attention. Our goal is to help our members achieve their financial goals and improve their overall financial well-being.

Reviews
Positive: The majority of reviewers praise the credit union's staff for their professionalism, kindness, and helpfulness, with many mentioning specific employees who went above and beyond to assist them.
Negative: Two reviewers had negative experiences with the credit union, citing poor customer service, slow processing times, and issues with the credit union's policies.

Overall Impression

The majority of the reviews are extremely positive, with customers praising the credit union's staff for their professionalism, kindness, and helpfulness. Many reviewers mention specific employees who went above and beyond to assist them with their loans or other banking needs.

Staff Praise

Many reviewers praise the credit union's staff, mentioning their professionalism, kindness, and helpfulness. Specific employees who were mentioned by name include Kristie Snyder, Todd Rettig, Carrie Abplanalp, Ashley, Kathy, Casey, and Leslie.

Efficient Service

Several reviewers mention the efficiency of the credit union's service, with some mentioning that their loan applications were processed quickly, often in under 24 hours.

Long-Term Satisfaction

Some reviewers mention that they have been members of the credit union for 20-30 years and have always been satisfied with the service.

Negative Experiences

However, two reviewers had negative experiences with the credit union. One reviewer mentioned that their card was compromised and they had not received their money back after three weeks, citing poor customer service and slow processing times. Another reviewer had a negative experience when trying to cash a cashier's check, citing issues with the credit union's policies and the behavior of the branch manager.

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