Business Details
50+ Years
experience
Your Trusted Partner for Financial Solutions in Fort Wayne
Public Service Credit Union has been serving the Fort Wayne community since 1932, founded by Clarence Hensch during the Great Depression. We specialize in providing competitive financial products including auto loans, personal loans, credit cards, mortgages, and savings accounts. Our not-for-profit cooperative structure ensures profits return to members through lower rates and higher dividends. With locations in Fort Wayne and Huntington, we prioritize personalized service and community impact. Our team of experienced professionals is committed to financial education and member empowerment.We offer innovative solutions like pre-approved loan offers, share-secured loans, and 24/7 ITM access. Our decades of local expertise and member-centric approach have saved members over $4.6 million. We maintain strict compliance with federal regulations and industry standards. Our community initiatives like Project Giveback demonstrate our commitment to social responsibility. This combination of competitive rates, exceptional service, and community focus defines our enduring success.
Services
Auto Loans
Personal Loans
Credit Cards
Mortgages
Student Loans
Share Secured Loans
Home Equity Loans
Certificate Secured Loans
Details
- Year established: 1932
Highlights and features
- We offer personalized financial solutions with over 90 years of local expertise
- Our member-owned structure provides lower loan rates and higher savings dividends
- 24/7 ITM access with enhanced security features for modern banking needs
- Community-focused initiatives like Project Giveback demonstrate social responsibility
- Free credit score monitoring and financial education resources for members
What people say
Exceptional customer service
Changed my life
Great rates
Personalized attention
Financial empowerment
Services
Auto Loans
We offer competitive rates on new and used vehicle loans with flexible terms up to 10 years. Our streamlined pre-approval process helps shoppers understand their budget before visiting dealerships. Members benefit from no application fees and same-day financing options at partner dealerships.
Personal Loans
Flexible personal loans with terms up to 60 months help members manage unexpected expenses or consolidate debt. Our tiered rate structure rewards good credit history while share-secured options provide lower rates for members building credit.
Credit Cards
Our Visa card portfolio includes Classic, Platinum, and Share Secured options with no annual fees. Members enjoy zero liability protection and balance transfer options at 6.90% APR for 12 months with no transfer fees.
Mortgages
We provide fixed-rate mortgages with low closing costs and no prepayment penalties. Home equity loans and lines of credit offer flexible access to home equity for renovations or debt consolidation with competitive rates based on prime index.
Student Loans
Through our partnership with ISL Education Lending, we offer private student loans and refinancing options. These include multiple scholarship opportunities and free college planning tools for students and families.
People
Carolyn Mikesell
Executive Decision Maker
Carolyn drives strategic decisions that help members save money, contributing to over $4 million in savings. She has been with the credit union since 2004, ensuring financial stability and growth.
Doug Greener
Compliance Officer
Doug manages HR, software systems, and compliance standards. With over 17 years of experience, he ensures operational continuity and regulatory adherence while supporting member services.
Lindsay Gallmeyer
Marketing Director
As the longest-tenured employee, Lindsay leads marketing efforts with 24 years of experience. Starting as a teller, she now develops community engagement strategies that enhance member relationships and brand visibility.
Justin Hladik
Member Concierge
Justin provides exceptional service as a Member Concierge, combining his customer service skills with a passion for technology and music. He joined the team in 2025 with a focus on member satisfaction.
Ethan Good
Community Liaison
Ethan supports members through financial challenges while coaching lacrosse and volunteering. His 2024 addition brought fresh energy and a commitment to community service and member support.
Questions
How do I become a member of Public Service Credit Union?
Anyone living or working in Allen or Huntington County can join by opening a $5 savings account. Membership provides access to all our financial products and services.
What loan rates do you currently offer?
Our current rates include 4.74% APR for vehicle loans, 11.24% APR for personal loans, and 11.80% APR for credit cards. Rates vary based on creditworthiness and collateral.
Do you offer online and mobile banking services?
Yes, we provide comprehensive online banking, mobile apps with card management features, and 24/7 ITM access at our Waynedale location for modern banking convenience.
What community initiatives do you support?
Our Project Giveback initiative focuses on spreading kindness during holidays. We also offer financial education resources and partner with local organizations to strengthen our community.
How can I protect my account from fraud?
We implement multi-factor authentication for online banking and provide fraud alerts. Our staff educates members on recognizing scams and protecting personal information.
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