First Internet Bank is a pioneering online bank that offers a range of personal and business banking solutions, including checking and savings accounts, loans, credit cards, and commercial lending solutions, with a focus on innovation, customer-centricity, and community involvement.
The positive comments are about the bank's excellent customer service, competitive rates, and innovative technology, with many reviewers stating that they have had a pleasant experience with the bank.
The negative comments are about the bank's outdated policies and processes, difficulties with online banking, and limited payment options.