Texas Health Credit Union (THCU) is a credit union dedicated to providing its members with a variety of affordable financial products and services in a personal and professional manner. The institution offers a range of accounts, including savings, checking, and investment accounts, as well as loans for vehicles, personal expenses, and real estate. THCU aims to meet the changing needs of its members and is committed to the philosophy of "people helping people." With a strong focus on convenience, the credit union provides online banking, bill pay, and mobile banking services to its members. Additionally, THCU ATMs and Shared Branching services are available for added convenience.
Many customers have reported positive experiences with the bank's staff and services, particularly when it comes to customer service and financial assistance.
Some customers have reported negative experiences with the bank's staff, particularly the women at the front desk, and have expressed concerns about outdated bank policies and practices, including account closures and security breaches.