Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Support & Cybersecurity Solutions
Founded in 2004, Endsight pioneered subscription-based IT services and remains a founder-led company with 150 employees dedicated to serving small and mid-sized organizations. Our proactive approach reduces client support requests by 60% through annual audits, 5-minute response times, and technology aligned with business goals. We combine technical expertise with core values of servant leadership, creating value for clients while maintaining systems thinking and continuous improvement.With two decades of experience, we specialize in transforming IT from a liability into a strategic asset for wineries, law firms, nonprofits, and tech companies across the United States. Our methodology emphasizes documented processes, talent retention, and measurable outcomes that deliver consistent execution rarely found in the IT support industry.
Services
Managed IT Support
Cybersecurity Services
AI Integration
Network Solutions
Cloud Migrations
Security Training
ERP Implementation
Microsoft 365 Management
Custom Application Development
IT Strategy Consulting
Details
- Year established: 2004
Highlights and features
- 20 years of specialized IT support experience with continuous process improvements
- Guaranteed 5-minute help desk response time and 60-minute issue resolution
- Dedicated account specialists familiar with each client's unique infrastructure
- Comprehensive cybersecurity defense with real-time threat monitoring capabilities
- Proven track record serving 400+ clients across diverse industries including law and manufacturing
What people say
Excellent service
Quick resolution
Knowledgeable staff
Proactive approach
Reliable support
Services
Managed IT Support
Our proactive IT management reduces support requests by 60% through automated network management and self-healing systems. Clients receive 24/7 monitoring, regular maintenance, and root cause analysis to prevent recurring issues. With dedicated support pods and 5-minute response times, we ensure minimal downtime while aligning technology with business objectives through annual strategy sessions.
Cybersecurity Services
We provide multi-layered cybersecurity defense including real-time threat monitoring, vulnerability assessments, and automated response protocols. Our services combine advanced technology with human expertise to detect and neutralize threats while maintaining compliance with industry regulations. Security training programs and simulated phishing attacks help strengthen organizational defenses against social engineering attacks.
AI Integration
Our AI solutions help businesses leverage data through custom dashboards, workflow automation, and predictive analytics. We develop comprehensive AI strategies while ensuring proper data governance and security controls. Continuous monitoring and improvement ensure systems adapt to evolving business needs while maintaining integration with existing infrastructure.
Network Solutions
We design and maintain secure, scalable network infrastructures tailored to business requirements. Services include cloud migrations, hardware deployment, and on-premise upgrades with minimal operational disruption. Our engineers ensure seamless integration of new technologies while maintaining compatibility with existing systems and security protocols.
Security Training
Interactive security training programs educate employees on threat recognition and prevention. We conduct simulated phishing attacks to test readiness and provide targeted improvement training. Regular cybersecurity updates keep staff informed about emerging threats while policy development establishes clear guidelines for secure technology usage across organizations.
People
Mike Chaput
Chief Executive Officer
Co-founder with 20 years of IT leadership experience, driving Endsight's strategic vision while maintaining its founder-led culture and core values.
Josh Carroll
President
Executive leader focused on operational excellence, ensuring delivery of high-quality IT services while maintaining the company's servant leadership philosophy.
Allison Dyer
Chief Revenue Officer
Technology executive with extensive experience in client strategy and revenue growth, overseeing sales operations and customer success initiatives.
Jason Clause
Director of Marketing
Marketing leader responsible for brand development and client acquisition strategies that align with Endsight's core values and service excellence.
Brian Tirado
Director of AI & Automation
Technology specialist leading AI integration initiatives, developing innovative solutions that combine automation with business process optimization.
Questions
What IT services does Endsight specialize in?
We provide managed IT support, cybersecurity solutions, AI integration, network design, cloud migrations, and strategic technology consulting tailored to business needs.
How quickly does Endsight respond to IT issues?
We guarantee connection with a support specialist within 5 minutes and resolve most issues within 60 minutes through our rapid response protocol.
Which industries does Endsight serve?
We work with law firms, wineries, manufacturers, nonprofits, software companies, and architecture firms across the United States.
How does Endsight prevent cybersecurity threats?
Our multi-layered security approach includes real-time monitoring, automated threat response, employee training, and regular vulnerability assessments.
What makes Endsight different from other IT providers?
We combine founder-led accountability with 20 years of experience, documented processes, and a 60% reduction in client support requests.
How does the onboarding process work?
We follow a structured transition plan with dedicated specialists to ensure seamless integration while maintaining business continuity during provider changes.
