Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Southern California
Centrex It was founded in 2002 with a clear mission to enable and protect clients through exceptional IT leadership and service experiences. Built on core values of Care, Leadership, Accountability, Service, and Speed, our team prioritizes people-first solutions while delivering managed IT and cybersecurity services to diverse industries. With over 22 years of experience, we serve businesses from early-stage startups to mature organizations, offering tailored technology roadmaps, 24/7 support, and proactive risk management.Our commitment to client success has earned recognition as an INC 5000 company and one of San Diego's Best Places to Work. We maintain partnerships with leading technology providers like Microsoft and Cisco to deliver Fortune 500-level cloud services at competitive prices. Our team of 60+ professionals operates from U.S.-based network operations centers, providing predictable monthly spending models and award-winning service to Southern California businesses.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Services
Network Operations
IT System Health
Service Desk Support
Device Provisioning
Risk Assessments
Compliance Management
Disaster Recovery
Details
- Year established: 2002
Highlights and features
- Our team offers 24/7 emergency IT support for critical business needs
- We align technology solutions with core values of C.L.A.S.S.
- 22 years of proven experience in managed IT services
- Custom-designed virtual IT departments for diverse industries
- Predictable monthly spending model with no hidden fees
Associations and certifications
- ISO 27001
What people say
Excellent experience
Improved efficiency
Understand complexities
Transparent operations
Proactive security
Services
Managed IT Services
Our managed IT services provide comprehensive technology leadership through virtual CIOs who develop strategic roadmaps and budget plans. We proactively maintain IT environments with root cause analysis and preventative measures that reduce system incidents while aligning with business objectives.
Cybersecurity Solutions
We offer proactive cybersecurity defense including vulnerability scanning, penetration testing, and compliance management. Our security strategy helps businesses mitigate risks through policy creation, endpoint monitoring, and file integrity tracking while maintaining alignment with HIPAA and ISO 27001 standards.
Cloud Services
Our cloud solutions include private, public, and hybrid cloud options powered by HPE GreenLake and Cisco technologies. We optimize cloud environments for cost efficiency while maintaining security and reliability through managed backups, network operations, and application integrations.
Network Operations
We maintain secure network infrastructure through proactive monitoring, configuration analysis, and backup verification. Our specialized technicians implement changes following strict processes to minimize disruptions while ensuring system reliability and performance optimization.
Disaster Recovery
Our disaster recovery services ensure business continuity through cloud backups and recovery planning. We implement automated processes while testing recovery procedures to minimize downtime, supporting rapid restoration of critical systems during cybersecurity incidents or technological failures.
People
Dylan Natter
Chief Executive Officer & Founder
Founded Centrex It in 2002 with a vision to help businesses thrive through technology. As a Forbes Technology Council member, he combines strategic leadership with hands-on problem-solving to drive company growth and innovation.
James Desson
President
With centerexIT since 2004, James has held key roles across all company operations. As President, he focuses on strategic development while applying his extensive experience in managed services delivery and client relationship management.
Sean Ernst
Vice President of Technology
Former US Navy IT specialist leading technology development at centerexIT. Sean brings deep technical expertise to design cutting-edge solutions while maintaining client-focused service delivery through continuous technology innovation.
Kellee Blair
Sr. Director of Strategy
Brings nearly two decades of program management experience from Kimberly-Clark. In her role, Kellee transforms strategic initiatives into actionable plans while ensuring quality procedures maintain alignment with organizational objectives.
Katie McEvoy
Director of Operations
With 15+ years in IT operations, Katie focuses on process optimization and client satisfaction. Her leadership ensures consistent service delivery while maintaining strong client relationships through operational excellence and account management expertise.
Questions
What industries do you specialize in?
We serve diverse sectors including life sciences, healthcare, nonprofits, and regulated industries, tailoring technology solutions to specific compliance requirements and business needs.
Do you offer 24/7 IT support?
Yes, our service desk provides 24-hour emergency IT support with rapid response capabilities through our U.S.-based network operations center staffed 24/7.
How do you handle regulatory compliance?
We conduct risk assessments and implement security controls aligning with HIPAA, PCI DSS, ISO 27001, and other frameworks while creating customized compliance management programs.
What cloud solutions do you offer?
We provide private, public, and hybrid cloud options from HPE GreenLake and Cisco platforms, with managed backups, application integration, and network security services.
How do you ensure cybersecurity?
Our security services include vulnerability scanning, penetration testing, endpoint monitoring, and file integrity tracking backed by ISO 27001-certified risk management processes.
What service pricing models do you use?
We offer predictable monthly spending through virtual IT departments with fixed-fee proposals, avoiding unexpected charges in our managed services agreements.
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