Business Details
Your Trusted Bike Shop in Northeast Ohio
We are a rider-owned and operated bike shop serving the Northeast Ohio cycling community for over two decades. Our mission is to provide high-quality bikes, parts, and accessories while delivering superior service with quick turnaround times. With locations in Lakewood and Medina, we cater to riders of all skill levels, from casual cyclists to competitive athletes. Our team of expert mechanics, including certified professionals with USA Cycling, Park Tool, and SRAM Technical University credentials, brings over 40 years of combined experience to every repair and customization. We prioritize customer education, offering personalized guidance to help you find the perfect bike and maintain it for optimal performance.As active members of the cycling community, we advocate for safe streets, trail maintenance, and expanded cycling infrastructure. Our visible service department ensures transparency, allowing customers to witness the meticulous care we provide during every tune-up, suspension overhaul, or electronic shifting customization. We stand behind our work with a satisfaction guarantee and a commitment to resolving any post-purchase concerns promptly. Our online store with free local pickup and extensive rental fleet of high-end bikes further demonstrate our dedication to making cycling accessible and enjoyable for everyone.
Services
Bike Repair
Bike Rental
Tune-Up Packages
E-Bike Services
Custom Wheel Builds
Suspension Overhaul
Electronic Shifting Customization
Highlights and features
- We offer 20+ years of rider-owned expertise in bike sales and service
- Our certified mechanics hold industry credentials from Park Tool and SRAM
- We maintain 40+ years combined experience in bicycle repair and customization
- We provide transparent service with visible showroom repair stations
- We actively support local cycling infrastructure and community events
Associations and certifications
- USA Cycling
- Park Tool
- SRAM Technical University
What people say
Expert mechanics
Inviting staff
High-quality products
Superior service
Community involvement
Services
Bike Repair
Our certified technicians provide comprehensive bike repair services using industry-leading tools and techniques. From basic adjustments to complex electronic shifting customization, we handle all makes and models with precision. With over 40 years combined experience, our mechanics deliver fast turnaround times while maintaining showroom visibility for complete transparency during the repair process.
Tune-Up Packages
Choose from three comprehensive tune-up options tailored to your bicycle's needs. The Standard package covers essential adjustments, while Full Suspension and E-Bike packages address specialized requirements. Each service includes component inspection, lubrication, and safety checks performed by certified technicians using professional-grade equipment to ensure optimal performance and longevity.
Bike Rental
Access premium bicycles from top brands with our regularly updated rental fleet. Options include road bikes, mountain bikes, and e-bikes available for daily rentals. We provide proper fitting adjustments, safety equipment, and expert recommendations to ensure an enjoyable riding experience while exploring Northeast Ohio's cycling routes.
Custom Wheel Builds
Our specialists create custom wheel builds tailored to your riding style and terrain requirements. Using high-quality components and precise tensioning techniques, we construct durable wheels for road, mountain, and commuter bikes. This service includes spoke selection, hub customization, and truing for optimal performance and reliability.
Suspension Overhaul
Maintain peak performance with our full suspension system overhaul. Technicians inspect and service fork and rear shock components, replace worn bushings, and adjust damping systems. Using manufacturer-specific tools and fluids, we restore smooth operation and responsiveness to suspension systems on mountain and trail bikes.
People
Ray
Master Mechanic
Certified technician with 15+ years experience specializing in suspension systems and electronic shifting. Passionate about mountain biking and trail maintenance.
Nick
Service Manager
Lead mechanic with SRAM Technical University certification. Expert in custom wheel builds and high-performance road bike setups.
Emily
Customer Service Lead
Cycling enthusiast with expertise in bike fitting and product selection. Helps customers find perfect matches for their riding needs.
Questions
What services do you offer for bike maintenance?
We provide comprehensive bike repair, three tune-up packages, suspension overhauls, custom wheel builds, and electronic shifting customization using professional-grade tools and certified technicians.
Do you rent bikes for local trails?
Yes, we offer daily rentals of high-quality road, mountain, and e-bikes from top brands. Reservations available at both Lakewood and Medina locations.
What's included in your standard tune-up?
Our $85 standard tune-up includes shifting and brake adjustment, bearing inspection, chain lubrication, wheel truing, frame cleaning, and safety testing.
Can you service e-bikes?
Yes, our $125 e-bike tune-up includes motor and battery inspection, firmware updates, and specialized component maintenance performed by technicians trained in electric bicycle systems.
Do you have a return policy?
We offer 30-day returns for unused items with original packaging. Bike sales are final, but we provide test rides to ensure proper fit before purchase.
