Business Details
50+ Years
experience
Emergency
services
Your Trusted Financial Partner in Hartford, CT
Franklin Trust Federal Credit Union has been dedicated to serving the Hartford community since 1934, establishing itself as a trusted financial partner for generations. Our mission centers on providing personalized financial solutions that empower members to achieve their goals through a comprehensive range of services including loans, checking accounts, savings programs, and convenient ATM access. With flexible financing options for life's significant milestones and smart banking tools designed for security and ease of use, we prioritize community-focused service that adapts to evolving financial needs. Our commitment extends beyond traditional banking through 24/7 card decline assistance, surcharge-free ATMs via the SUM Program, and nationwide access to over 5,000 shared branches through the CO-OP network.As a federally insured credit union, we maintain rigorous standards of financial responsibility while offering innovative products like our Black Friday Loan and Credit Builder Loan to address specific member requirements. Our team of financial professionals brings decades of local market expertise to help members grow their money with confidence through competitive savings rates and transparent fee structures. By combining modern convenience with personalized service, we strive to make banking accessible and beneficial for every member of the Hartford community.
Services
Loans
Checking Accounts
Savings Accounts
ATM Access
Credit Cards
Financial Services
Card Support
Shared Branching
Details
- Year established: 1934
Highlights and features
- Serving Hartford since 1934 with deep community expertise
- 24/7 card decline assistance available for member security
- Free Visa Debit Cards with checking account membership
- Access to 5,000+ shared branches through CO-OP network
- Surcharge-free ATMs via SUM Program participation
Associations and certifications
- NCUA
Services
Loans
We offer flexible financing solutions for major life events including personal loans and specialized programs like our Black Friday Loan. Our lending experts provide competitive rates and personalized guidance to help members achieve their financial goals through responsible borrowing. With options for credit building and emergency funding, our loan services are designed to meet diverse financial needs while maintaining affordability.
Checking Accounts
Our smart, secure checking accounts provide hassle-free daily banking with features like free Visa Debit Cards and nationwide ATM access. Designed for convenience and security, these accounts offer seamless integration with mobile banking tools and surcharge-free withdrawals through the SUM Program, making everyday financial management both efficient and cost-effective for our members.
Savings Accounts
Grow your money with confidence through our competitive savings accounts that offer reliable returns and flexible options. Designed to help members achieve short-term and long-term financial goals, our savings solutions combine competitive interest rates with easy access features while maintaining the security and stability expected from a federally insured credit union.
ATM Access
Enjoy convenient 24/7 access to your funds through our extensive network of surcharge-free ATMs via the SUM Program. Our members can perform cash withdrawals and basic transactions anytime, anywhere in the United States through both our own ATMs and the 5,000+ shared branches in the CO-OP network, ensuring financial flexibility when you need it most.
Card Services
We provide comprehensive card services including Visa Debit Cards at no additional cost and 24/7 card decline assistance. Our payment solutions combine security with convenience, featuring EMV chip technology and immediate support for card-related issues, ensuring members can make purchases confidently while maintaining full control over their account security.
Questions
What are your branch hours?
Our Hartford branches are open Monday-Tuesday 7:30am-4:30pm, Wednesday 10am-1pm, Thursday 7:30am-5:30pm, and Saturday 9am-12pm. We're closed Sundays.
How can I access my account outside business hours?
Use our 24/7 card decline assistance line, audio response system, or locate surcharge-free ATMs through the SUM Program and CO-OP shared branches nationwide.
What loan options do you offer?
We provide personal loans, Black Friday Loans for holiday financing, and Credit Builder Loans to help establish credit history with competitive rates and flexible terms.
How do I join Franklin Trust Federal Credit Union?
Visit our website or any branch location to complete the membership application process. We serve the Hartford community with personalized onboarding assistance for new members.
Are there fees for using out-of-network ATMs?
We reimburse surcharge fees for transactions at SUM Program ATMs and provide access to 5,000+ CO-OP shared branches nationwide without additional charges.
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