Business Details
37 Years
experience
Emergency
services
Your Trusted Property Management Partner in Kansas City
Home Rental Services has been dedicated to residential property management in the Kansas City area since 1989. Our specialized focus on leasing and managing single-family homes allows us to deliver consistent, high-quality services tailored to investors, expatriates, and relocation companies. We adhere to strict ethical standards through active membership in the National Association of Residential Property Managers (NARPM) and the Kansas City Regional Association of Realtors (KCRAR). Our systematic approach reduces vacancies, ensures thorough tenant screening, and maximizes rental income through strategic marketing. With over 35 years of experience, we provide free investor services, including property evaluations and renovation budgets, to help clients grow their portfolios.Our team of licensed professionals handles maintenance, financial reporting, and eviction protection, ensuring property owners can focus on their investments without operational stress. We maintain a low vacancy rate and an eviction rate below 1%, demonstrating our commitment to quality tenant retention and property care. Our technology-driven solutions, including online portals for rent payments and maintenance requests, enhance transparency and convenience for both owners and renters. Recognized for excellence through industry affiliations and client testimonials, we prioritize client satisfaction through personalized service and a deep understanding of local market dynamics.
Services
Property Marketing
Tenant Screening
Maintenance Services
Financial Reporting
Eviction Protection
Investor Services
Rental Analysis
Lease Management
Property Inspections
Online Portals
Details
- Year established: 1989
Highlights and features
- 36 years of dedicated Kansas City property management experience
- Low vacancy rate with 7 average vacant days between renters
- Eviction protection program with a 1% annual eviction rate
- Free investor services including property evaluations and renovation budgets
- Online tools for rent payments, maintenance requests, and financial reporting
Associations and certifications
- Better Business Bureau
What people say
Super friendly staff
Responds quickly to concerns
Professional and easy to work with
Maintains good tenants
Handles property issues promptly
Services
Property Marketing
Our expert market analysis maximizes rental returns through strategic advertising on platforms like Zillow and Trulia. We leverage a professional network to attract qualified renters, ensuring quick occupancy while maintaining property value. Our approach combines digital visibility with local market expertise to optimize exposure.
Tenant Screening
We conduct comprehensive background checks, credit assessments, and rental history verification to protect your investment. Our rigorous process ensures tenants meet income requirements and pass criminal background checks, reducing risk while maintaining compliance with fair housing standards.
Maintenance Services
24/7 emergency response handles critical issues like plumbing failures or heating loss. Routine maintenance is managed through trusted vendors, with regular inspections ensuring property condition between tenants. We prioritize timely repairs to preserve asset value and tenant satisfaction.
Financial Reporting
Online portals provide real-time access to monthly statements, rent payments, and expense records. We ensure timely rent collection and transparent accounting practices, with detailed documentation of all transactions to maintain clear financial oversight for property owners.
Eviction Protection
Our eviction guarantee covers legal costs and re-rental fees for qualifying cases. With a 1% annual eviction rate, we implement proactive tenant management strategies while providing legal support to resolve disputes efficiently and minimize financial impact.
People
Kandy
President
Founded Home Rental Services in 1989 after starting with Coldwell Banker. Holds degrees from Kansas State University and has received multiple business awards. Leads strategic direction while maintaining operational oversight.
Caitlin
Director of Client Care
Manages client interactions since 2010, handling lease offers and tenant communications. Graduated from Kansas State University with hospitality management expertise, ensuring smooth operational processes for property owners.
Paul
Director of Investor Services
Licensed realtor since 2006, specializing in investment property acquisition. Provides market analysis and acquisition strategies, leveraging experience in real estate transactions to optimize client portfolios.
Carrie
Director of Accounting Services
Oversees financial operations since 2013, managing accounts and ensuring accurate reporting. Combines accounting expertise with property management knowledge to maintain fiscal integrity across all client accounts.
Oretta
Property Manager
Leads property management operations since 2017, coordinating between owners and tenants. Brings prior experience from healthcare administration to ensure comprehensive property oversight and client satisfaction.
Questions
What services does Home Rental Services provide for property owners?
We offer full-service property management including marketing, tenant screening, maintenance coordination, financial reporting, and eviction protection. Our services ensure maximum rental income with minimal owner involvement.
How does the tenant screening process work?
Our screening includes credit checks, criminal background verification, rental history confirmation, and income verification. We ensure tenants meet our 3x rent income requirement and pass comprehensive background checks.
What areas do you serve?
We specialize in Johnson County properties with coverage throughout the Kansas City metro area, including Overland Park, Lenexa, Leawood, Olathe, and Shawnee.
How quickly can you rent my property?
Our 3-week guarantee ensures your property rents within 21 days or you receive a free month of management. Our current average vacancy rate is 7 days between tenants.
What happens if a tenant needs eviction?
Our eviction protection program covers legal costs and re-rental fees for qualifying cases. We handle the entire process while ensuring compliance with state-specific landlord-tenant laws.
Do you offer online management tools?
Yes, our online portal allows owners to view financial reports, process payments, and track maintenance requests 24/7. Tenants can submit maintenance requests and pay rent electronically.
