Managing Properties for a Greater Purpose
Our Mission and Values
At Meridian Realty & Property Management, our mission is to build a more compassionate relationship between a home provider and a resident while also strengthening our communities. We understand that a home is more than just a roof over your head - it's a place to call your own. We're committed to providing exceptional customer service, education-based programs, and consulting services that cater to the unique needs of our residents and investors.
Our Services
As a full-service property management company, we offer a range of services designed to make your investment or rental experience seamless and hassle-free. Our team of experts handles everything from property maintenance and repairs to tenant screening, rent collection, and customer service. Whether you're an investor or a resident, we're dedicated to providing you with a positive and stress-free experience.
Investor Services
As an investor, you need a partner who understands the importance of a solid return on investment. Our team of experts will help you maximize your investment by managing your properties efficiently, collecting rent on time, and ensuring that your properties are well-maintained and maintained. We cater to private and commercial clients, offering customized services that cater to your unique needs and goals.
Resident Services
As a resident, you deserve a place to call your own where you can feel safe, happy, and content. Our team is dedicated to providing you with exceptional customer service, from responding to maintenance requests to addressing any concerns you may have. We offer online rent collection, property showings 7 days a week, and educational resources to help you succeed in your rental journey.
Available Rentals
From studio apartments to single-family homes, we have a range of available rentals that cater to your unique needs and preferences. Our properties are carefully maintained and updated to ensure a comfortable and welcoming environment for our residents.
Rent Payment Options
Making rent payments has never been easier. We offer online rent collection, mail-in payments, and even a drop box for after-hours payments. We're committed to making the payment process smooth and hassle-free, so you can focus on what matters most - your life.
Contact Us
Don't hesitate to reach out to us if you have any questions or concerns about our services. Our team is always available to listen, advise, and support you every step of the way.
Common Issues
The reviews highlight several common issues with the apartment complex management company, Meridian. Many reviewers express frustration and disappointment with the company's customer service. Some reviewers have attempted to contact the company multiple times regarding various issues, but have received no response or only an attitude and dismissive behavior.
Wrong Apartment Inspections
Patti Smith, a reviewer, mentions that two employees from Meridian came to her door for an inspection, but discovered they were at the wrong apartment. The records were swapped for her neighbor across the hall.
Unfair Convenience Fees
Patti Smith also mentions that the company charges steep convenience fees for different types of payments, which has raised concerns among the tenants.
Lack of Transparency
FlameGang Rydah, a reviewer, praises the company's transparency and easy communication, but this is an exception rather than a common experience for most reviewers.
Poor Customer Service
Multiple reviewers have shared poor experiences with the company's customer service. They have been unable to get in touch with the company after repeated attempts, including leaving voicemails, emails, and visiting the office. Some reviewers have even received attitude and dismissive behavior when trying to contact the company.
Unaccountability
The reviewers also express frustration with the company's lack of accountability. Crystal, the manager, has been unable to respond to reviewers' concerns and has been accused of being unprofessional.
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