Business Details
15 Years
experience
Your Trusted Partner for Mental Health Therapy & Assessments
Founded in 2011, Potentials is a collective practice of licensed therapists and a doctoral-level psychologist dedicated to providing compassionate, evidence-based mental health care and psycho-educational assessment services. Our team brings extensive experience in addressing emotional, psychological, and behavioral challenges across the lifespan. We specialize in therapy for anxiety, depression, trauma, and neurodevelopmental disorders, offering both in-person and telehealth options for North Carolina residents.Our clinicians are trained in diverse therapeutic modalities, including CBT, EMDR, and mindfulness, while prioritizing inclusivity, cultural sensitivity, and gender-affirming care. With a focus on personalized treatment plans, we support clients through life transitions, co-parenting challenges, and clinical supervision for emerging professionals.
Services
Therapy Services
Psycho-Educational Assessments
Co-Parenting Sessions
Clinical Supervision
Telehealth Therapy
Anxiety Treatment
Depression Treatment
Trauma Recovery
Substance Use Recovery
Autism Spectrum Assessment
Details
- Year established: 2011
Highlights and features
- We offer evidence-based therapy for anxiety, depression, and trauma across the lifespan.
- Our clinicians provide specialized psycho-educational assessments for neurodevelopmental disorders.
- We prioritize inclusive, culturally sensitive, and gender-affirming care practices.
- Telehealth options available for most services to North Carolina residents.
- Our team includes experts in co-parenting support and clinical supervision.
What people say
Life is forever changed
Confidence to communicate
Accept myself more
Smart and special
Healing journey
Services
Therapy Services
Our therapy services address anxiety, depression, trauma, and life transitions for clients aged 7+. Clinicians use evidence-based approaches like CBT and EMDR to foster personal growth. Sessions focus on developing coping strategies and improving mental well-being through personalized treatment plans.
Psycho-Educational Assessments
Specialized assessments identify ADHD, dyslexia, autism, and other neurodevelopmental disorders in ages 3-22. The process includes intake, testing, and feedback appointments to create tailored educational strategies. Documentation supports school accommodations and treatment planning.
Co-Parenting Sessions
Structured sessions help separated parents develop cooperative co-parenting strategies. Focus areas include conflict resolution, communication improvement, and prioritizing children's well-being. Services are led by a therapist with collaborative practice certification.
Clinical Supervision
Supervision prepares LCAS-A and LCSW-As for licensure through skill development and ethical guidance. Services include mentorship for navigating regulatory requirements and complex clinical scenarios. Supervisees receive personalized support for professional growth.
Telehealth Therapy
Remote therapy options available for most clients across North Carolina. Services maintain the same evidence-based approach as in-person sessions. Virtual appointments ensure accessibility while maintaining privacy and personalized care standards.
People
Shelley Chambers
Partner & Therapist
With 25+ years of experience, Shelley specializes in anxiety, depression, and co-parenting support. She uses mindfulness and CBT to help clients develop coping strategies. Certified in collaborative practice for co-parenting solutions.
Christine Hook
Partner & Licensed Psychologist
Dr. Hook provides psycho-educational assessments for neurodevelopmental disorders in ages 3-22. She specializes in ADHD, autism, and learning disorder evaluations. Her work guides educational strategies and treatment planning through comprehensive testing.
Maddie Haddock
Therapist
Maddie offers bilingual (Spanish/English) therapy for depression, trauma, and stress in teens and adults. She provides immigration-focused assessments and uses culturally sensitive approaches. Specializes in diverse client backgrounds and virtual therapy services.
Buffy Taylor
Therapist & Clinical Supervisor
Buffy specializes in trauma recovery, substance use, and EMDR therapy for adults. She supervises provisionally licensed clinicians and focuses on ethical practice development. Certified in addictions treatment and trauma-informed care.
Bri Kacar
Director of Operations
Bri manages practice operations and client support. As a former therapist and practice owner, she focuses on creating supportive environments for clinicians and clients. Oversees administrative and consulting services for practice efficiency.
Questions
What insurances do you accept?
Insurance coverage varies by provider. We accept BCBS, Aetna, Tricare, Cigna, United Healthcare, and Medicare Part B through specific therapists. Dr. Hook provides out-of-network documentation for assessments.
How much does an evaluation cost?
Assessment pricing depends on the type of testing required. Contact us through our new client form to receive specific pricing details for psycho-educational evaluations.
Do you offer telehealth therapy options?
Yes, most therapists provide virtual sessions for North Carolina residents. Shelley Chambers does not offer telehealth appointments. Check individual provider details for telehealth availability.
What therapy approaches do you use?
Our clinicians use evidence-based methods including CBT, EMDR, mindfulness, and motivational interviewing. Treatment plans are tailored to individual needs using the most effective therapeutic approaches for each client.
Do you provide co-parenting services?
Yes, Shelley Chambers offers co-parenting sessions to help separated parents develop healthy communication patterns. These sessions focus on creating cooperative parenting environments that prioritize children's well-being and emotional health.
