Business Details
21 Years
experience
Emergency
services
Your Trusted Dog Care Partner in New York
Urban Woof NYC is a premier full-dog care facility serving New York City for nearly two decades. Our dedicated team prioritizes the well-being of every pet, offering 24-hour supervised care in a safe, climate-controlled environment. We specialize in personalized services including dog walking, grooming, daycare, and boarding, tailored to meet the unique needs of each furry guest. Our experienced staff ensures pets receive professional attention while providing owners with peace of mind. With two conveniently located facilities in the Upper East Side, we maintain rigorous safety standards and vaccination compliance.Our commitment to excellence is reflected in our 24-hour care model, online booking system, and client-focused approach. We pride ourselves on building lasting relationships with both pets and their owners through consistent, compassionate service. Our facility includes specialized play areas grouped by size and temperament, ensuring optimal socialization and comfort. We maintain full bonding and insurance for client protection. Our reputation for reliability and quality care has been built through years of dedicated service to the New York pet community.
Services
Dog Walking
Dog Grooming
Dog Daycare
24-Hour Care
Online Booking
Central Park Walks
Vaccination Compliance
Evaluation Day
Pick-up/Drop-off
Webcam Access
Details
- Year established: 2005
Highlights and features
- We offer 24-hour supervised dog care with climate-controlled facilities
- Our experienced team provides personalized attention to each pet's needs
- We maintain rigorous vaccination and safety compliance standards
- Our play areas are organized by size and temperament for optimal safety
- We offer convenient online booking with flexible scheduling options
Associations and certifications
- Bonded and Insured
What people say
Amazing customer service
Kind and accommodating
Gold standard for care
Safe and comfortable environment
Tailor-made service
Services
Dog Walking
Urban Woof NYC offers private and group dog walking services tailored to each pet's needs. Our experienced walkers provide socialization opportunities and physical exercise in safe environments. We accommodate special requirements including elderly pets, those with mobility issues, or dogs needing medication administration during walks.
Dog Grooming
Our professional grooming services include baths, haircuts, and specialized treatments for dogs of all breeds. Certified groomers use premium products while providing nail trimming, ear cleaning, and dental care. We maintain strict safety protocols and require up-to-date vaccinations for all grooming clients.
Dog Daycare
Our climate-controlled daycare facility offers full-day play sessions with size and temperament-appropriate socialization. Dogs enjoy supervised activities and optional Central Park walks. We require an initial evaluation day and maintain vaccination compliance for all participating pets.
24-Hour Care
Urban Woof NYC provides overnight boarding with 24-hour staff supervision. Services include multiple daily walks, medication administration, and complimentary daycare activities. Our secure facilities maintain strict safety protocols and require vaccination compliance for all boarding guests.
Online Booking
Our digital scheduling platform allows clients to manage appointments for all services. The system supports recurring bookings, last-minute adjustments, and early scheduling for guaranteed availability. Clients receive confirmation and reminder notifications through the platform.
People
Marcos Santos
Co-founder
Marcos Santos combines his professional work ethic with a deep love for animals. With extensive experience in pet care, he understands the importance of trust when leaving pets in others' care. He oversees daily operations and client relations.
Silvia Anita
Co-founder
Silvia Anita brings her energetic personality to pet care services. She focuses on client satisfaction and service customization. Her quick responsiveness and attention to detail ensure quality care for all dogs in the Urban Woof NYC program.
Questions
What services does Urban Woof NYC offer?
We provide dog walking, grooming, daycare, 24-hour boarding, and online booking services for New York City pet owners.
What are your vaccination requirements?
All pets must have current Rabies, DHPP, and Bordetella vaccinations with written proof from a licensed veterinarian.
Do you offer weekend services?
Yes, we operate Saturday 9am-5pm at both locations and Sunday 9am-5pm at our 78th Street facility.
How do you handle special needs pets?
We accommodate pets with medical needs, anxiety, or aggression through specialized care plans and separate play areas.
Can I book services online?
Yes, our online system allows 24/7 scheduling for all services with real-time availability and confirmation.
What is your cancellation policy?
We require 24-hour notice for cancellations to avoid full charges for scheduled services.
