Business Details
26 Years
experience
Emergency
services
Your Trusted Pet Care Provider in Port Jefferson, NY
Founded in 2000 by former NYPD and Nassau County Police canine handler Michael S. Gould, Hounds Town USA has established itself as a leader in pet care services. Our expertise stems from decades of hands-on experience in canine management, translating into specialized playgroups, interactive daycare, and boarding solutions tailored to dogs' natural pack instincts. We maintain a transparent approach with no hidden fees, prioritizing dogs' psychological well-being through socialization and physical stimulation.Our team's deep understanding of animal behavior ensures safe environments where pets thrive, evidenced by our rigorous temperament testing and customized playgroup assignments. With over 20 years of operational history, we combine military-grade discipline with compassionate care, serving as a trusted partner for pet owners seeking reliable, expert-driven solutions.
Services
Dog Daycare
Dog Boarding
Pet Spa
Cat Boarding
Pet Taxi
Grooming
Pet Transportation
Temperament Testing
Luxury Suites
Spa Baths
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of canine management expertise from former law enforcement professionals.
- Our patented playgroup system matches dogs by size and temperament for safe socialization.
- Transparent pricing with no hidden fees for add-on services.
- CPR-certified staff with daily health monitoring and emergency protocols.
- Nationwide network of 100+ facilities with real-time activity updates for pet owners.
What people say
Super sweet staff
Tired pup after daycare
Best service
Professional and caring
Excellent updates with pictures
Services
Dog Daycare
Our interactive dog daycare provides all-day socialization in size- and temperament-matched playgroups. Dogs engage in natural pack behaviors across spacious play areas, improving behavioral health and reducing separation anxiety. The program includes supervised rest periods in private townhouses and real-time owner updates through daily report cards tracking energy levels and social interactions.
Dog Boarding
Luxury overnight boarding combines all-day play with private accommodations. Dogs stay in climate-controlled suites or townhouses after full days of supervised socialization. Includes morning/evening room service meals, optional spa treatments, and 24/7 staff monitoring. The pack environment reduces stress compared to traditional kenneling while maintaining individualized care routines.
Pet Spa
Full-service pet spa offers stress-free grooming with certified technicians. Services include spa baths, nail trimming, teeth brushing, and de-matting using hypoallergenic products. The calming environment and experienced handlers ensure safe, efficient sessions that leave pets refreshed without causing anxiety typically associated with grooming procedures.
Pet Taxi
Door-to-door pet transportation service ensures safe travel for daycare and boarding clients. Trained staff handle pickups/drop-offs in climate-controlled vehicles, maintaining proper restraints and monitoring pet comfort throughout transit. Available during regular business hours with advance scheduling, providing convenience for owners while minimizing pet stress during commutes.
Temperament Testing
Mandatory behavior evaluations determine socialization readiness through controlled introductions to resident dogs. Staff observe interactions to create customized playgroup assignments that balance energy levels and temperaments. This process minimizes conflict risks while maximizing social benefits, forming the foundation for safe, enjoyable daycare experiences tailored to each dog's personality.
People
Michael S. Gould
Founder
Former NYPD canine unit founding member with 40+ years in canine management. Served as Nassau County Police canine handler and Commanding Officer. Recognized for developing interactive daycare concepts after identifying Long Island's pet care gaps. Translated law enforcement expertise into creating safe, pack-based pet environments.
Questions
Can I check on my dog during daycare?
Yes, call anytime for updates or view social media posts showing daily activities.
What safety measures prevent illness?
Daily cleaning protocols, mandatory vaccination requirements, and 90% solid-surface facilities minimize germ transmission risks.
Do you accommodate unaltered dogs?
Spaying/neutering required by 6/12 months for daycare/boarding participation.
How are playgroups determined?
Size, temperament, and energy level assessments create balanced socialization groups.
What happens if my dog gets sick?
Emergency contacts and vet information are pre-registered for immediate response.
Can I tour the facility?
Lobby viewing areas available; staff-guided tours offered for prospective clients.
Videos
