Welcome to Titan Alarm, Arizona's leading home and commercial security provider. We are a full-service provider of advanced security systems designed to meet your needs and fit your modern lifestyle at home or work. Our company is locally owned and operated, and we take pride in delivering exceptional customer service and expert installation by our dedicated and experienced employees. At Titan Alarm, we strive to keep your family and business safe with customized security systems that are on the forefront of technology.
Residential Services
At Titan Alarm, we understand the importance of keeping your home and family safe. That's why we offer a range of residential security services, including burglar alarm systems, home automation, smart home technology, video surveillance, energy management, access control, and wellness solutions. Our home security systems are designed to keep intruders out and give you the power to monitor and control your entire home 24/7 from anywhere with an internet connection. With our state-of-the-art home automation system, you can control your lights, temperature, and much more with your phone, even when you're not at home. Our systems are affordable, customizable, and easy to use, and our expert installation and support team will ensure that your system is up and running smoothly.
Commercial Services
Our commercial security services are designed to keep your business safe and secure, giving you peace of mind and allowing you to focus on what matters most. We offer commercial intrusion detection, video surveillance, access control, video verification, and fire services, including 24/7 monitoring, design and consulting, installation, service and maintenance, testing and inspection, and fire alarm system installation. Our commercial security systems are customizable to fit your business needs and budget, and our expert team of professionals will work with you to design and install a system that meets your specific requirements.
Fire Services
At Titan Alarm, we take fire safety seriously. That's why we offer a range of fire services, including fire alarm monitoring, design and consulting, installation, service and maintenance, testing and inspection, and fire alarm system installation. Our fire alarm systems are designed to meet the specific needs of your building and occupants, and our expert team will work with you to design and install a system that meets all relevant codes and regulations. We also offer fire extinguishers, fire sprinklers, kitchen hood systems, special hazard systems, fire services: service and maintenance, and backflow testing.
At Titan Alarm, we are committed to keeping your family and business safe and secure. Contact us today to schedule a consultation and learn more about our range of security services.
Warranty and Contract Issues
Several reviewers have expressed dissatisfaction with Titan Alarm's contracts, citing difficulty in canceling and being charged extra fees. Steven G. warns others to "watch out for the contract" and "read it carefully." Shahid Q. experienced issues with contract renewal, being transferred to Brinks without their knowledge. Maureen W. was charged a 30-day cancellation fee, leading her to question the company's treatment of long-time customers.
Technical Issues
Several reviewers have reported technical issues with Titan Alarm's services. Eric R. experienced difficulties with service repairs, having to re-file multiple times to resolve the same issue. Rick L. encountered issues with adding cameras to his network, being told someone would call him back but never receiving a call.
Customer Service
Some reviewers have praised Titan Alarm's customer service, citing friendly and professional staff. However, many others have had negative experiences. Ralph V. had a billing issue, reporting that an employee yelled at him over the phone. Eric R. was unimpressed with the company's customer service, feeling "hustled" and trapped in a contract.
Security and Monitoring
Several reviewers have expressed concerns about security and monitoring with Titan Alarm. Willow N. cautions others to "be careful with the contract, " referencing issues with the address on the cancellation form. Shahid Q. was transferred to Brinks without their knowledge, leaving them unsure about the security of their monitoring.
installation and Technician Quality
Some reviewers have praised the quality of Titan Alarm's technicians, citing professionalism and expertise. Larry Cruse appreciates the ease of use of the company's software and the efficiency of their services. Brent B. recommends the company for commercial properties, citing a great experience with Ryan and the installation crew.
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