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At Central Alarm Inc., we take pride in being Tucson and Southern Arizona's leading provider of home security and home automation services. With over 80 years of experience, we have established ourselves as the go-to experts in residential and commercial security solutions.

Our History

Our story began in 1939, and since then, we have been unwavering in our commitment to providing top-notch security services to our customers. As a family-owned and locally operated business, we understand the unique needs of the Tucson and Southern Arizona communities. Our experience and expertise have allowed us to build strong relationships with local security professionals and law enforcement agencies, ensuring that we stay ahead of the curve in providing the best possible protection for our customers.

Our Services

We offer a comprehensive range of security solutions designed to meet the specific needs of our residential and commercial customers. Our services include:

  • Alarm systems and monitoring
  • Home automation solutions
  • Guard and patrol services
  • Resources and pricing plans tailored to individual needs

Our Commitment

At Central Alarm Inc., we are dedicated to staying at the forefront of the latest technology and security standards. We continuously seek out and offer the latest advancements in security solutions, ensuring that our customers receive the best possible protection for their homes and businesses. Our commitment to customer satisfaction is unmatched, and we pride ourselves on our professional, responsive staff and excellent customer service.

Why Choose Us

With Central Alarm Inc., you can rest assured that you are in good hands. Our extensive experience, commitment to technology, and dedication to customer satisfaction make us the go-to choice for security solutions in Tucson and Southern Arizona. Whether you're a homeowner or business owner, we have the expertise and resources to provide you with the protection and peace of mind you deserve.

Reviews
Positive: Fast response times, knowledgeable and friendly staff, and competitive pricing have led to positive experiences for some customers.
Negative: Poor customer service, lack of responsiveness, and issues with technology and infrastructure have led to negative experiences for many customers.

Overview

The reviews of Central Alarm are a mixed bag, with some customers expressing satisfaction with the company's services, while others have reported negative experiences.

Positive Experiences

Some customers have reported positive experiences with Central Alarm, citing fast response times, knowledgeable and friendly staff, and competitive pricing. A few reviewers have mentioned that the company's local presence and reputation in Tucson, Arizona, were important factors in their decision to choose Central Alarm. Some reviewers have also praised specific employees, such as Mark and Shandra, for their excellent customer service.

Negative Experiences

However, many customers have reported negative experiences with Central Alarm. Some common complaints include poor customer service, lack of responsiveness, and issues with the company's technology and infrastructure. Some reviewers have reported difficulties in getting in touch with the company's customer service team, while others have experienced problems with their alarm systems, including false alarms and communication breakdowns. Additionally, some reviewers have reported negative experiences with the company's employment practices, citing poor treatment of employees and unprofessional behavior.

Employment Issues

Several reviewers have reported negative experiences with Central Alarm's employment practices. Some have cited poor treatment of employees, lack of professionalism, and unresponsive management. A few reviewers have reported being let go from their jobs abruptly, without adequate notice or explanation.

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