Security Services

Security Services emerged in 1997 from the vision of a group of security companies in Tucson, Arizona, seeking a superior monitoring station experience. Dissatisfied with existing options, they founded a company dedicated to providing custom signal processing procedures and unparalleled customer service. This commitment to excellence has solidified Security Services' position as a leading force in Arizona's security industry.

Dedicated to staying at the forefront of the security landscape, Security Services consistently seeks out emerging technologies and operational enhancements. These continuous improvements directly benefit our alarm dealers and empower us to deliver even more robust and effective services.

Our Mission

Security Services stands as a wholesale central monitoring station, offering a comprehensive suite of services tailored to residential and commercial accounts. Our dependable solutions encompass alarm monitoring, fire protection, emergency response, and video surveillance. We take pride in designing systems that precisely meet the unique needs of each of our dealers. Through our unwavering dedication to quality, Security Services plays an integral role in crime prevention, theft deterrence, and overall safety assurance.

The Heart of Our Operation: Our Dispatchers

At the core of Security Services' success lies our team of highly skilled dispatchers. We believe in investing in the best talent and equipping them with cutting-edge technology to ensure an exceptional level of service. Our dispatchers consistently demonstrate superior speed and accuracy in response times, coupled with outstanding customer service skills. When you partner with Security Services, you're not just collaborating with a monitoring station - you're extending your own reputation for excellence.

Services

We understand that a successful security business requires more than just a reliable monitoring station. That's why we go beyond the basics to provide a range of services designed to enhance your operations and elevate your customer experience.

• Security and Fire Monitoring: We offer comprehensive monitoring for a variety of security and fire systems, ensuring prompt and effective response to any triggered event.
• Email and SMS Alarm Notifications: Keep your customers and your team in the loop with instant notifications delivered directly to their email inboxes or mobile devices.
• Subscriber Auto Reports: Simplify reporting and gain valuable insights into your monitored accounts with our automated reporting system.
• Authorized Reseller for Leading Platforms: Security Services is an authorized reseller for renowned platforms like AlarmNet, Uplink, ipDatatel, and Connect24, ensuring seamless integration and compatibility with your existing systems.

Support

At Security Services, we believe that exceptional customer support is the cornerstone of long-lasting partnerships. Our dedicated support team is readily available to assist you with any questions, concerns, or technical issues. We strive to make communication easy and efficient, ensuring that you always have the support you need.

• After-Hours and 24/7 Answering Service: We understand that emergencies can happen at any time. That's why our dedicated answering service is available round-the-clock to receive and respond to all incoming calls.
• Dedicated Line Cards and Data Lines: We provide dedicated line cards and data lines to ensure reliable and uninterrupted communication with your systems, minimizing potential disruptions.
• Dedicated Incoming Voice Lines: Maintain clear and direct communication with our dispatchers through dedicated incoming voice lines, facilitating prompt and efficient response to alerts and inquiries.
• Colocation Services: Enhance your operational efficiency by collocating your receivers at our secure and state-of-the-art facility.