Property Management Services of Texas is a full-service real estate office with a rich history dating back to 1968. With a strong presence in the Northeast part of San Antonio, we have been providing exceptional property management services to our clients for over five decades. Our team of experienced professionals is dedicated to helping property owners like you to maximize their investment returns and minimize the hassle of managing their properties.
Our Services
At Property Management Services of Texas, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Marketing: We provide expert market analysis for each property we manage to maximize your return on investment.
- Tenant Screening: We conduct extensive screening on all tenants and handle everything from moving your qualified tenant into their new home, to rent collection, to handling maintenance issues.
- Rent Collection: We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything.
- Maintenance: We conduct inspections upon move-in and move-out and ensure all maintenance issues are addressed in a timely manner.
- Financial Reporting: With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.
- Eviction Protection: In the unfortunate event that a tenant needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected.
Our Commitment
At Property Management Services of Texas, we are committed to providing exceptional service to our clients. We understand that your property is a valuable asset, and we are dedicated to ensuring that it is properly managed and maintained. Our team of experienced professionals is dedicated to providing top-notch service to our clients, ensuring that your property is always well-maintained, and your investment is always protected.
Company History
Property Management Services of Texas, Inc. was founded in 1968 as a partnership between Charles E. DeLaney and Theodore Manganello, both of whom retired from the United States Air Force after long and successful careers. As the business grew and prospered, its location continued moving northeasterly along the Austin Highway until September 1972, when the partners constructed and moved into their own building at 2433 Austin Highway. It was at approximately this time that Henry H. McKee purchased Mr. DeLaney's 50% interest in the business. On March 16, 1972, the business was incorporated. Two branch offices were established in the years that followed, one in the area known as the "Alamo Heights" and another in the area known as the "Schertz-King William Historical District".
What Sets Us Apart
What sets us apart from other property management companies is our commitment to providing exceptional service to our clients. We take the time to understand the unique needs of each of our clients and tailor our services to meet those needs. We believe in building strong relationships with our clients and providing personalized service to help them achieve their investment goals.
Contact Us
If you're looking for a reliable and experienced property management company to help you maximize your investment returns, contact us today. Our team of experts is here to help you achieve your goals and ensure your property is well-maintained and protected.
Poor Customer Service and Unprofessional Behavior
The majority of reviewers had negative experiences with this property management company. They reported poor customer service, unresponsive staff, and unprofessional behavior. Many reviewers expressed frustration with the company's lack of communication, ignoring phone calls and emails, and failing to address issues in a timely manner.
Unfair Business Practices
Several reviewers accused the company of engaging in unfair business practices, such as charging excessive fees, double-charging for services, and wrongful deductions from security deposits. One reviewer even reported that the company cashed a duplicate rent payment without notifying them.
Disputes Over Security Deposits
Multiple reviewers reported disputes over security deposits, with the company making unsubstantiated claims for damages or cleaning fees. Some reviewers were charged for services they did not receive, such as cleaning, while others were charged for repairs that were not necessary.
Unreliable and Inefficient
Reviewers described the company as unreliable and inefficient, with some reporting that it took weeks to respond to maintenance requests. One reviewer even reported that the company took months to respond to a request.
One Positive Review
However, one reviewer had a positive experience with the company, praising the staff's responsiveness and helpfulness.
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