Business Details
48 Years
experience
Emergency
services
Professional Property Management in San Antonio
Hendricks Property Management has been a trusted leader in San Antonio property management since 1978. As a second-generation family business, we specialize in single-family homes, townhomes, and small multi-unit complexes. Our comprehensive services include property marketing, tenant screening, rent collection, maintenance coordination, and financial reporting. We leverage the Multiple Listing Service (MLS) and digital tools to maximize property exposure while maintaining personalized attention to each client's needs. With decades of experience in the San Antonio rental market, we ensure properties are well-maintained, tenants are thoroughly vetted, and owners receive timely financial updates through our 24/7 owner portal. Our commitment to transparency, integrity, and performance has made us a longstanding choice for property owners seeking reliable management solutions.We offer flexible service packages, including full-service management and la carte options, tailored to both hands-on and absentee investors. Our team conducts bi-annual property inspections, provides eviction support, and ensures compliance with HOA regulations. Backed by the Hendricks Happiness Performance Pledge, we guarantee no termination fees and a 30-day exit clause for dissatisfied clients. Through strategic partnerships and a vetted vendor network, we deliver efficient, cost-effective property management that prioritizes long-term client relationships and asset protection.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Eviction Management
HOA Compliance
Vacancy Checks
Lease Renewals
Utility Management
Details
- Year established: 1978
Highlights and features
- 45+ years of San Antonio property market expertise
- 24/7 owner portal for real-time financial tracking
- Thorough tenant screening with eviction prevention focus
- Guaranteed rent disbursements by the 10th of each month
- Free initial consultation with no obligation
Services
Property Marketing
Our property marketing strategy combines MLS listings, digital marketing, and professional photography to maximize exposure. We conduct market analyses to determine optimal pricing and utilize virtual tours and self-showing options to attract qualified tenants while maintaining property visibility across 6,500+ realtor networks.
Tenant Screening
We implement rigorous tenant screening processes including credit checks, criminal background investigations, and rental history verification. This systematic approach minimizes default risks and ensures long-term tenancy stability through our proprietary application processing system and digital lease signing capabilities.
Maintenance Coordination
Our maintenance coordination service connects property owners with pre-vetted contractors for prompt repairs. We manage work orders through an automated system that notifies owners and tenants at each stage while maintaining 24/7 emergency response capabilities for urgent issues like HVAC failures or plumbing emergencies.
Financial Reporting
We provide comprehensive financial reporting through a secure online portal with monthly statements, tax documents, and real-time payment tracking. Owners receive guaranteed rent disbursements by the 10th of each month with automated ACH transfers and detailed expense breakdowns for transparent accounting.
Eviction Management
Our eviction management process follows strict legal protocols starting with balance due notices on the 4th of the month, progressing to formal pay-or-vacate notices by day 6-7. We handle all court filings and legal proceedings while maintaining documentation for landlord protection through our standardized eviction defense procedures.
People
Don Hendricks
President and Broker (1946-2023)
Founder of Hendricks Property Management, Don established the company in 1978 with a commitment to ethical property management. His legacy continues through the family-owned business's ongoing dedication to client satisfaction and industry leadership.
Karen Hendricks
President and Broker
As current President and Broker, Karen maintains the company's founding principles while advancing modern property management practices. With decades of experience, she oversees strategic operations and client relations for the second-generation family business.
Kyle Hendricks
Vice President
Vice President Kyle Hendricks brings over 20 years of property management expertise to daily operations. As a certified professional manager, he focuses on service quality improvement and technology integration for enhanced owner experiences.
Ashley Kerr
Director of Operations
Ashley Kerr oversees day-to-day management operations, ensuring efficient service delivery across all property types. With extensive experience in rental market dynamics, she implements process improvements that enhance operational effectiveness and client satisfaction.
Lacy Hendricks
Director of Marketing
Marketing Director Lacy Hendricks leads digital marketing initiatives and property promotion strategies. Her expertise in real estate marketing ensures maximum property exposure through innovative MLS utilization and online marketing campaigns.
Questions
How long has Hendricks Property Management been in business?
We've served San Antonio property owners since 1978 as a second-generation family business.
What property types do you manage?
We specialize in single-family homes, townhomes, duplexes, and small multi-unit complexes.
How do you handle late rent payments?
Rent is due on the 1st with late fees applied after the 3rd. Eviction notices begin on the 6th-7th if unpaid.
Can I terminate management services?
Yes, with our 30-day written notice policy under the Hendricks Happiness Performance Pledge.
How are maintenance requests handled?
Tenants submit requests through our portal, which we assign to vetted vendors and track to completion.
Do you manage Section 8 properties?
Yes, we accept government-assisted housing program properties with standard management agreements.
Videos
