Putting residents first to create value that lasts
Who We Are
At Westminster Company, our mission is "Putting residents first to create value that lasts." This philosophy is more than just words on a page - it's a core value that guides everything we do. For over 50 years, we have been dedicated to creating successful communities and providing exceptional resident services. Our goal is to provide a safe, well-maintained community where residents can thrive.
Our History
Westminster Company has a rich history that dates back to the early 1970s. Over the years, we have grown and expanded our portfolio, focusing on affordable housing and community development. Today, we manage over 63 properties with nearly 5,000 units, serving residents in North Carolina, South Carolina, and Virginia.
Our Management Team
We take pride in our management team, a group of professionals who are dedicated to providing exceptional service to our residents. Our team is led by Executive Vice President Leah Lyerly, who has over three decades of experience in the industry. Our team members are highly trained and experienced in property management, asset management, and accounting.
Our Services
At Westminster Company, we offer a range of services designed to meet the needs of our residents. Our services include property management, accounting, communication, and resident services. We pride ourselves on providing a high level of customer service and attention to detail.
Our Resident Services
We understand that our residents are more than just tenants - they are members of our community. That's why we offer a range of services to support their needs. These services include neighborhood networks, programs, and awards that promote a sense of community and camaraderie. We also offer apartment search assistance and resident activities that help our residents connect and build meaningful relationships with one another.
Our Awards and Accomplishments
Over the years, Westminster Company has received numerous awards and accolades for our commitment to excellence in property management. We are proud of our achievements and the recognition we have received from industry peers and residents.
Conclusion
At Westminster Company, we are dedicated to creating successful communities and providing exceptional resident services. Our mission is to "Put residents first to create value that lasts, " and we strive to achieve this goal every day. We are proud of our history, our management team, and our commitment to excellence in all that we do.
Company Reputation
The company's reputation is largely negative, with multiple reviewers expressing dissatisfaction with their experiences. Many reviewers have complained about poor treatment, lack of communication, and unfair practices. Several reviewers have reported being fired or having their leases terminated without warning, and others have experienced difficulty in accessing services and amenities.
Employee Treatment
Some reviewers have expressed positive experiences with the company, describing it as "great to work with" and "very organized and considerate." One reviewer mentioned that the company offers great benefits, bonuses, and training to its employees. However, many others have reported poor treatment, lack of transparency, and an overall unsatisfactory work environment.
Quality of Properties
The quality of properties managed by the company has been a major concern for many reviewers. Several have reported finding roaches, spiders, and other pests in their apartments, while others have expressed dissatisfaction with the overall condition of the properties.
Complaints and Filing
Some reviewers have threatened to file complaints with regulatory bodies, such as the NCREC, due to the company's alleged non-compliance with laws and regulations. Others have reported difficulties in getting their concerns addressed, with some feeling that the company prioritizes profits over its residents' well-being.
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