Your Key to a Easier Property Rental Experience
Who We Are
Phoenix Realty & Property Management is a dedicated team of professionals with extensive experience in the North Carolina real estate market. We proudly offer comprehensive property management and rental services to individual investors, homeowners, and tenants throughout Durham, Cary, Raleigh, Chapel Hill, and the surrounding communities.
Our Mission
Our mission is to empower our clients through attentive care, effective communication, and innovative solutions. We prioritize transparency, accountability, and consistent communication to create a seamless and successful experience for both landlords and tenants.
Property Management
- Comprehensive property maintenance and repair
- Tenant screening and selection
- Rent collection and payment processing
- Detailed reporting and financial management
- Responsive communication and 24/7 emergency services
Rental Services
- Wide variety of available rental homes and medium-term leases
- Competitive rental rates and market analysis
- Online tenant applications and secure payment options
- Responsive tenant communication and online portal access
Additional Services
- Credit repair and tenant referral programs
- Relocation assistance and local market expertise
- Real estate services for home sales and purchases
- Comprehensive property valuation and portfolio analysis
Why Choose Phoenix Realty & Property Management?
- Experienced and Skilled Team: Our team boasts extensive knowledge and industry expertise to handle all aspects of property management and rentals.
- Dedicated Communication: We prioritize open and consistent communication with both tenants and landlords, ensuring transparency and understanding.
- In-House Maintenance: We have a skilled in-house maintenance team to address repairs promptly and efficiently.
- Cost-Effective Solutions: We offer competitive rates and transparent billing to ensure exceptional value for your investment.
Overview of Reviews
The reviews of Phoenix Realty & Property Management Solutions are mixed, with both positive and negative comments.
Positive Comments
Satisfied Clients
Some reviewers have had positive experiences with the company, citing excellent communication, prompt service, and fair market rent prices. They have praised the company's ability to manage properties efficiently and professionally.
Negative Comments
Poor Maintenance and Communication
Many reviewers have expressed dissatisfaction with the company's maintenance services, citing delayed or incomplete repairs, and poor communication. Some have also reported being charged for damages that were present when they moved in.
Unresponsive and Fraudulent Behavior
Some reviewers have accused the company of being unresponsive, rude, and fraudulent in their dealings. They have reported being misled about property conditions and being charged for repairs that were not done.
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