Compassionate Healthcare for Your Pet!
At Parkview Primary Care Physicians, we are dedicated to providing premium medical care to our patients. With over 20 years of service in the Cheektowaga, NY, and surrounding areas, our experienced team of healthcare professionals is committed to delivering exceptional care that meets the unique needs of each patient.
Our Mission
Our mission is to provide a patient-centric approach to healthcare, emphasizing the importance of high-quality care, access, communication, and coordination. We strive to empower our patients to be active participants in their healthcare decisions, providing a personalized approach that addresses their specific concerns and needs.
Services
At Parkview Primary Care Physicians, we offer a comprehensive range of services, including:
- Primary Care: Our experienced primary care physicians provide routine medical examinations, health screenings, and preventive care, including annual physicals and well-woman exams.
- Chronic Disease Management: We specialize in managing chronic conditions such as diabetes, hypertension, and asthma, offering personalized treatment plans and education to help patients manage their conditions.
- Sick Visits: Our team is available to diagnose and treat a wide range of acute and chronic illnesses, from cold and flu to injuries and infections.
- Preventive Care: We emphasize the importance of preventive care, providing routine check-ups, vaccinations, and health screenings to prevent illnesses and detect health issues early.
- Women's Health: Our team of healthcare professionals provides gynecological exams, breast cancer screenings, and family planning services, catering to the unique needs of women.
Our Team
Our team of healthcare professionals is dedicated to delivering exceptional care. Our providers are board-certified and have received their medical degrees from renowned institutions. With years of experience, they possess the expertise and compassion to address the diverse needs of our patients.
Care Coordination
We believe that effective healthcare coordination is crucial in delivering high-quality care. Our team works collaboratively to ensure seamless transitions, facilitating communication among healthcare providers, insurance companies, and patients to ensure continuity of care.
Insurances and Payment
We accept most insurance carriers, with the exception of Independent Health-Essential Plan and NYS Medicaid. Our team will work closely with you to understand your insurance coverage and ensure that you receive the care you need.
Financial Policy
We understand that financial responsibilities can be a concern. To address this, we have implemented a financial policy for patients with high-deductible insurance plans. A $75 down payment will be required for routine and sick visits, with the balance being submitted to your insurance company. Please note that annual preventive exams are excluded from this policy.
Referrals
We appreciate referrals and invite your friends and family to join our healthcare family.
Scheduling Appointments
We understand that scheduling appointments can be challenging. Please allow at least 24 hours' notice for cancellations or changes to avoid No Show charges.
Contact Us
For general inquiries or to schedule an appointment, kindly contact us at (716) 558-7727. For patient portals, login information, or to receive our health e-newsletter, simply click on the corresponding tabs.
Staff and Service Issues
Multiple reviewers experienced poor service and unprofessional behavior from the staff, particularly the manager Mary and the receptionist. They were accused of being rude, dismissive, and uncaring towards patients' concerns.
Scheduling and Timeliness
Several reviewers had issues with scheduling and timeliness, including being told to leave or rescheduled without their consent. Dr. Hendricks was consistently late, and the office software issues led to rescheduling and frustration.
Doctor-Patient Relationship
Some reviewers praised Dr. Hendricks and Dr. Kavcic for being thorough and taking their time with patients. However, others felt rushed, dismissed, or uncared for during their appointments.
Concerns and Diagnosis
Kathy W. and her husband hadnegative experiences with Dr. Kavcic, feeling that their concerns were not taken seriously and they were rushed out of their appointments. This led to misdiagnosis and delayed treatment.
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