Business Details
15 Years
experience
Emergency
services
Trusted IT Management & Cybersecurity Solutions
Harmony Tech was founded in 2011 by Jason P. Russell, a seasoned technology professional with over 25 years of experience in enterprise architecture, network security, and military intelligence operations. Our company was built on the principle that businesses should never have to navigate technology challenges alone. With a background that includes service in the U.S. Navy, National Security Agency, and FBI's InfraGard program, we bring enterprise-grade expertise to small and medium-sized businesses at an affordable cost. Unlike traditional managed service providers, we operate with full transparency in pricing and prioritize accountability through proactive monitoring, rapid response times, and comprehensive IT management.Our team of certified professionals delivers services that include 24/7 system maintenance, advanced threat detection, HIPAA compliance management, and ransomware recovery. We take pride in explaining complex technical issues in plain English while becoming an extension of our clients' operations rather than a third-party vendor. With global reach but deep roots in Central Florida, we serve organizations across industries, helping them transform technology from a potential liability into a strategic asset. Our commitment to client satisfaction is evidenced by our 14-year track record of zero network breaches among our clientele.
Services
Managed IT
Cybersecurity
HIPAA Compliance
Ransomware Recovery
Network Monitoring
Cloud Protection
Security Training
Data Backup
Compliance Management
Incident Response
Details
- Year established: 2011
Highlights and features
- 24/7/365 monitoring with average first response under 15 minutes
- Zero network breaches since 2011 with military-grade security expertise
- Transparent pricing with no hidden fees or upselling
- Full-service technology management from a single provider
- Satisfaction guarantee on all services performed
What people say
Peace of mind
Quick response
Seamless operations
Proactive monitoring
Cost-effective solutions
Services
Managed IT Services
24/7/365 system monitoring and maintenance that prevents technical issues before they disrupt business operations. Our team handles software updates, network management, and infrastructure optimization while providing predictable pricing with no hidden fees. Businesses gain access to enterprise-grade technology solutions and dedicated support engineers who respond to service tickets within 15 minutes on average.
Managed Security Services
Continuous threat detection using enterprise security monitoring tools and an in-house security operations center. We protect against ransomware, phishing, and data breaches through endpoint protection, vulnerability management, and proactive compliance auditing. Clients receive dark web monitoring, email security, and security awareness training to reduce human-related vulnerabilities.
Managed HIPAA Compliance
Specialized IT services for healthcare providers requiring HIPAA compliance. Our proprietary compliance management system includes mandatory risk assessments, breach reporting protocols, and business associate agreement management. The service combines technology monitoring with audit-ready documentation to ensure ongoing regulatory compliance.
Ransomware Recovery
Emergency recovery services for businesses affected by ransomware attacks. Our certified response team provides immediate containment, threat removal, and data restoration from secure backups. We implement enhanced security measures post-recovery and work with cyber insurance providers to document incidents for claims processing.
Security Awareness Training
Interactive security education programs for employees to recognize phishing attempts and prevent social engineering attacks. The platform tracks completion rates and provides attestation records to demonstrate compliance with regulatory requirements. Training includes simulated phishing exercises to reinforce cybersecurity best practices.
People
Jason P. Russell
Founder & CEO
Over 25 years of enterprise architecture experience including military intelligence roles in Iraq and cybersecurity work at the National Security Agency. Serves in FBI's InfraGard program and leads technology strategy at Harmony Tech.
Questions
What defines managed IT services?
It's comprehensive technology management outsourced to specialists who maintain systems, security, and infrastructure while providing dedicated support.
How do you ensure cybersecurity?
Through 24/7 threat monitoring, endpoint protection, regular vulnerability assessments, and immediate incident response from our security operations center.
Why are your services different?
We combine military-grade expertise with transparent pricing and personalized service while maintaining a perfect security track record since 2011.
What's included in ransomware recovery?
Immediate containment, data restoration from backups, security enhancements, and insurance documentation assistance to minimize operational disruption.
How do you handle HIPAA compliance?
Our proprietary system combines risk assessments, audit-ready documentation, and real-time monitoring to maintain healthcare data protection standards.
What service areas do you cover?
Primarily Central Florida with global support capabilities through secure remote management technologies.
