Building Homes, Building Relationships
For over 20 years, we've helped businesses seamlessly work from anywhere, optimizing efficiency and productivity. We're your trusted partner in strategic Managed IT services, designed to simplify technology, maximize accessibility, and maximize your bottom line.
Our Mission
Our mission is to empower businesses with tailored solutions that proactively address their unique IT challenges and unlock their true potential. We believe in a collaborative approach, working alongside you to understand your business goals and tailor solutions that directly impact your success.
What We Offer
We offer a comprehensive portfolio of services designed to enhance your IT infrastructure and streamline your operations:
Cloud Services
- Secure and reliable hosting for all your software, data, and tools.
- Enhanced efficiency through optimized application performance and usability.
Network Security
- Comprehensive security protocols, including threat detection and response, to safeguard your data from cyberattacks.
- Compliance assistance to meet industry regulations and security mandates.
IT Support
- Responsive and efficient technical support, backed by proven processes and experienced technicians.
- Comprehensive tools for incident management, tracking, and resolution.
Strategic Solutions
- Customized roadmaps for technology and operations aligned with your business goals.
- Continuous process improvement through data-driven insights and user feedback.
- Collaboration with leading security and forensics firms for maximum effectiveness.
Who We Help
We partner with businesses across industries, including:
- Construction: Increase team efficiency with secure access to plans, schedules, and project management software.
- Manufacturing: Achieve industry-leading compliance with comprehensive IT security and regulatory guidance.
- Professional Services: Streamline workflows and collaboration with seamlessly integrated technology solutions.
Why Choose Us?
Our commitment to our clients sets us apart:
- Strategic Focus: We go beyond just fixing problems, proactively developing solutions that align with your business objectives.
- Custom Solutions: We tailor our approach to your unique requirements and challenges, ensuring maximum impact.
- Client-Centric Approach: We prioritize open communication, transparency, and collaborative problem-solving.
Exceptional Service and Expertise
The reviews for Cloud 9 are overwhelmingly positive, with all authors giving the company a 5-star rating. The common thread throughout the reviews is the exceptional service and expertise provided by the team, particularly Rob. Many reviewers mention the friendly and professional attitude of the staff, who go above and beyond to deliver timely solutions. The company's ability to focus on redundancy, uptime, and security has been praised by several reviewers, who note that this has led to fewer problems and faster operations.
Innovative Solutions and Commitment to Client Needs
The reviewers praise Cloud 9 for their innovative approach to IT solutions, which has helped their businesses grow and succeed. Several reviewers mention the company's ability to adapt to their changing needs, providing creative solutions to help them stay ahead of the curve. The team's commitment to client needs is also highlighted, with reviewers noting that they make them feel like their business needs are a priority.
Round-the-Clock Support and Responsiveness
The reviewers are impressed by the company's round-the-clock support and responsiveness, with several mentioning that they receive prompt and knowledgeable service. This has been particularly important for businesses that require uninterrupted operations, such as the attorneys praised by Paula Kegelman.
Software and Hardware Solutions and IT Infrastructure
Cloud 9's expertise in software and hardware solutions is also highlighted, with several reviewers praising the company's ability to facilitate transitions and provide cloud server and backup solutions at an affordable cost. The company's work in IT infrastructure, including computer purchases, installs, and management, as well as VOIP phone system implementation, state-of-the-art wireless technology, and cloud servers, has also been praised.
Conclusion
Overall, the reviews demonstrate that Cloud 9 provides exceptional service and expertise, innovative solutions, and round-the-clock support, making them the go-to IT company for businesses in the Orlando area.

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