Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Southeast Michigan
Founded in 2003, TAZ Networks has established itself as a trusted provider of managed IT services and technology solutions for small and medium-sized businesses across Southeast Michigan. Our approach prioritizes service excellence, combining technical expertise with personalized support to ensure clients receive both cutting-edge technology and responsive assistance. With a team of certified professionals, we deliver comprehensive IT management, cybersecurity, cloud computing, and compliance solutions tailored to meet the unique needs of each business.Our commitment to client satisfaction is reflected in our proactive service desk, on-site technical support, and ongoing partnerships with industry leaders like Microsoft. Backed by over two decades of combined experience, we focus on simplifying technology challenges so businesses can concentrate on growth and operational efficiency.
Services
Managed IT Services
Cloud Computing
Compliance Care
Disaster Recovery
Network Security
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of combined IT expertise with certified professionals.
- Our team provides 24/7 live help desk and on-site technical support.
- We implement proactive cybersecurity measures and compliance frameworks.
- We guarantee cost savings through cloud solutions and managed services.
- Our client-focused approach ensures personalized technology strategies.
Associations and certifications
- Microsoft Partner
What people say
Prompt service
Knowledgeable staff
Proactive alerts
Cost savings
24/7 availability
Services
Managed IT Services
Our Complete Managed IT Care program provides ongoing network maintenance, security monitoring, and technical support for businesses with 15+ computers. We handle day-to-day IT operations, including antivirus protection, firewall management, and system updates, allowing clients to focus on core business activities. This service reduces costs by up to 50% compared to hiring in-house IT staff while improving system reliability and security.
Compliance Care
This comprehensive compliance solution ensures businesses meet cybersecurity standards like CMMC, NIST, and HIPAA through continuous monitoring, automated reporting, and policy management. We use ControlMap software for framework assessments and provide monthly consultant hours to address compliance gaps. Our service includes vulnerability management, security awareness training, and 24/7 threat detection to maintain regulatory alignment.
TAZ Cloud Services
Our cloud solutions offer secure desktop-as-a-service access to business applications from any device with internet connectivity. Features include TAZ Cloud Desktop for remote work flexibility, TAZ Cloud Backup for data protection, and cloud server hosting. This service enhances productivity, provides disaster recovery capabilities, and reduces hardware costs through scalable, pay-as-you-go cloud infrastructure.
Disaster Recovery
We provide two-tiered data protection solutions: TAZ Cloud Backup for automated offsite storage and Standby Server for rapid system restoration. The Standby Server solution replicates critical systems in secure co-location facilities, enabling server recovery within 30 minutes. Both options include monthly restore testing, eliminating manual backup processes and ensuring business continuity during hardware failures or natural disasters.
Network Security
Our security services include managed firewall implementation, intrusion detection systems, and endpoint protection. We offer 24/7 threat monitoring through Huntress MDR, security information event management (SIEM), and regular vulnerability assessments. These layered security measures protect against cyber threats while maintaining compliance with industry-specific data protection regulations for legal, healthcare, and manufacturing sectors.
People
Tavis Patterson
Owner, President, and Founder
With over 20 years of IT consulting experience, Tavis founded TAZ Networks in 2003 to bring enterprise-level technology solutions to small businesses. He previously worked at Compuware and now focuses on client relationships and company growth.
Grant Thomson
Service Manager
Grant oversees technical operations including service desk management and project execution. His expertise spans programming, Windows, and UNIX systems. He joined as a field consultant before advancing to his current leadership role.
Audrey Spratke
Account Manager
Audrey serves as client liaison with 16 years of IT industry experience. She specializes in anticipating client needs and ensuring comprehensive service delivery through vendor-certified sales expertise.
Sam Eddy
Account Manager
Sam brings 12 years of sales and account management experience to client relations. He focuses on building long-term partnerships and maintaining TAZ Networks' commitment to exceptional service delivery.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud computing, cybersecurity, compliance solutions, and disaster recovery tailored to small and medium-sized businesses in Southeast Michigan.
How does your compliance service help businesses?
Our Compliance Care service ensures adherence to frameworks like CMMC, NIST, and HIPAA through continuous monitoring, automated reporting, and expert consultant support.
Do you offer 24/7 IT support?
Yes, we provide 24/7 live help desk support and emergency IT services for critical system issues outside regular business hours.
What cloud solutions are available?
We offer TAZ Cloud Desktop for remote access, TAZ Cloud Backup for data protection, and cloud server hosting with flexible scalability options.
How do you handle disaster recovery?
We provide automated offsite backups and rapid server recovery solutions that restore critical systems within 30 minutes during hardware failures or natural disasters.
Are your services available outside Southeast Michigan?
While our primary focus is Southeast Michigan, we offer remote cloud services and virtual IT support to businesses beyond our local service areas.
