Business Details
Emergency
services
Your Partner in IT Success
As the owners of NeverBlue IT, we take pride in being your trusted technology ally. For over 30 years, we have been helping businesses across Central Florida and Southeast Michigan achieve more with comprehensive IT solutions. Our journey began with a simple belief: people should come first, then computers. That is why we take the time to sit down with you and understand your business objectives and challenges before heading into the server room. We offer a service-first approach that includes regular onsite visits and proactive IT recommendations. Our team consists of local, highly trained technicians who are passionate about providing great service.We believe in transparency, which is why we operate with a fixed monthly price and provide regular reports. You can cancel your contract at any time, giving you peace of mind. Our clients, including law firms, banking institutions, and manufacturing firms, have trusted us for over 17 years. We are a 100% family-owned business, and we treat every client like family. Our goal is to support you in doing your job better than ever, so you can focus on your business.
Services
Managed IT Services
Cyber Security
IT Disaster Recovery
Business Phone Systems
Outsourced CIO
Highlights and features
- We offer a service-first approach.
- We provide regular onsite visits.
- We make proactive IT recommendations.
- Our team consists of local, highly trained technicians.
- We offer a fixed monthly price.
What people say
Extremely pleased
Very responsive
Professional and knowledgeable
Excellent service
Go above and beyond
Services
Managed IT Services
Our managed IT services provide comprehensive computer maintenance, project support, and supplemental IT team assistance for a fixed monthly price. We handle everything from day-to-day issues to large-scale hardware and software projects. This service allows you to outsource your IT needs completely or supplement your existing internal team. Our proactive approach ensures your systems run smoothly and securely, letting you focus on your core business operations without technology distractions.
Cyber Security
We offer tailored cybersecurity services to safeguard your systems and reduce the risk of data loss and downtime. A data breach can have serious consequences for your business, so our team implements robust security measures. We conduct regular assessments and provide proactive recommendations to protect your sensitive information. Our expertise includes compliance with regulations like Sarbanes-Oxley and Gramm-Leach-Bliley, ensuring your business meets industry standards.
IT Disaster Recovery
Our IT disaster recovery planning helps businesses prepare for unexpected events such as hurricanes, ice storms, or power outages. We develop comprehensive strategies to minimize downtime and ensure data integrity. This service includes regular backups, off-site storage, and rapid restoration procedures. By partnering with us, you gain peace of mind knowing your critical systems can be quickly recovered, keeping your business operational during crises.
Business Phone Systems
We design, configure, and install business phone systems including VoIP solutions from partners like Allworx. Our team handles everything from setup to ongoing support, ensuring clear and reliable communication. We also assist with switching phone service providers to lower monthly costs. Our technicians provide training to ensure your employees can use the new systems effectively, and we offer 24/7 helpdesk support for any issues.
Outsourced CIO
Our outsourced CIO service provides executive-level technology planning and strategic guidance without the cost of a full-time executive. Rob Roche, with over 30 years of experience, steps in as a temporary CIO when needed. We handle risk management, information security, digital forensics, and IT strategic planning. This service is ideal for businesses that need high-level expertise for compliance, audits, and long-term technology roadmaps.
People
Rob Roche
President & CEO
Rob has over 30 years of experience in executive technology planning, risk management, information security, and digital forensics. He is nationally recognized for his expertise and has consulted for Fortune 500 companies and major financial institutions on IT security and compliance.
Suanne Roche
Chief Financial Officer
Suanne graduated from the University of Toledo with a Bachelor of Science in Mathematics. With over 25 years of experience working with businesses, she also assists with the telecommunications area of NeverBlue IT, combining technical abilities with financial oversight.
Aaron Hunt
Vice President of Technology Operations
Aaron has a proven ability to troubleshoot technical issues and communicate technical information clearly to non-technical people. He brings 20 years of experience from technical retail, systems administration, and service companies to his role.
Leo Devine
Vice President of Client Services
Through 10 years at NeverBlue IT, Leo has become a trusted leader for technicians and the go-to person for clients. He has 17 years of technology experience, ensuring client satisfaction and effective service delivery.
Jacob Roche
Senior Vice President of Technology
Jacob has over 10 years of experience with NeverBlue IT and was instrumental in starting the Florida operation. He earned his degree in Information Systems from Grand Valley State University and manages the Florida team while maintaining uptime and operational support.
Questions
What areas does NeverBlue IT serve?
We serve businesses across Central Florida and Southeast Michigan, with offices in Windermere, FL and Farmington, MI.
Do you offer 24/7 support?
Yes, we provide 24/7 helpdesk support. Our team is always available to assist with urgent issues.
What is included in your fixed monthly price?
Our fixed monthly price covers all agreed-upon services with no hidden fees. You never pay extra for support or recommendations.
Can you work with our existing IT team?
Absolutely. We can supplement your internal IT team with help desk, high-end support, special projects, or even provide a full-time technician.
How do you handle cybersecurity?
We offer tailored cybersecurity services including risk assessments, data protection, and compliance support to safeguard your business from breaches.
Is there a long-term contract required?
No, our contracts are month-to-month. You can cancel at any time, though most clients stay for years due to our quality service.
