Business Details
43 Years
experience
Emergency
services
Your Trusted Property Management Partner in Boston
Mediate Management has been redefining property management excellence in the Boston Metropolitan area for over four decades. Our company was founded on the principle that exceptional property management requires both technical expertise and a deep understanding of community dynamics. With a team of more than 200 professionals, including certified property managers holding CMCA, AMS, and PCAM designations, we combine institutional knowledge with modern service delivery. Our approach emphasizes proactive maintenance, financial transparency, and 24/7 responsiveness to ensure property owners experience minimal operational stress. We specialize in managing diverse properties ranging from historic buildings to contemporary developments, tailoring our services to address each property's unique requirements.Our commitment to continuous process improvement has earned us the Banker and Tradesman's Best in Residential Property Management award since 2009. Through our in-house departments - Property Management, Project Management, Maintenance, Cleaning, Accounting, and Site Staffing - we deliver comprehensive solutions that protect and enhance property value. Our client-centric philosophy ensures every property receives individualized attention while benefiting from our organization's collective expertise. With 24/7/365 availability, we provide property owners with complete peace of mind knowing their investments are always in capable hands.
Services
Property Management
Maintenance Services
Project Management
Site Staffing
Cleaning Services
Snow Removal
Capital Improvement Management
Accounting Services
Online Client Portal
Details
- Year established: 1983
Highlights and features
- 40+ years of Boston property management expertise
- 24/7 emergency maintenance response available
- Certified property managers with CMCA/AMS/PCAM designations
- Award-winning service since 2009
- In-house departments for complete service coverage
Associations and certifications
- Community Associations Institute
What people say
Excellent work
Reliable and positive attitude
Extraordinary problem-solving
Great energy and approachability
Professional and thorough service
Services
Property Management
Our comprehensive property management services cover condominiums, co-ops, and investment properties across Boston. We handle day-to-day operations, financial management, and community coordination while maintaining compliance with local regulations. Our certified managers ensure optimal property performance and resident satisfaction through proactive maintenance scheduling and transparent reporting.
Maintenance Services
24/7 in-house maintenance solutions address both routine and emergency needs across Boston properties. Our skilled technicians handle plumbing, HVAC, electrical systems, and general repairs with prompt response times. Preventative maintenance programs help preserve property value while emergency services ensure continuous operational reliability for residential and commercial clients.
Project Management
Specialized project management handles major renovations and capital improvements throughout Boston. We coordinate contractors, manage timelines and budgets, and ensure compliance with building codes. Our team oversees complete project lifecycles from planning to execution, maintaining clear communication with stakeholders throughout the process.
Site Staffing
Comprehensive site staffing solutions provide trained personnel for concierge, security, and building operations. We recruit, train, and manage on-site staff while maintaining quality control through regular performance evaluations. Our personnel ensure consistent service delivery and immediate response to resident needs across managed properties.
Cleaning Services
Professional cleaning services maintain pristine common areas in Boston properties. Our trained staff follows customized cleaning schedules for lobbies, hallways, and shared spaces using eco-friendly products. We implement quality control measures to ensure consistent standards while accommodating special cleaning requirements for different property types.
Questions
What areas do you serve?
We specialize in property management throughout the Boston Metropolitan area, including condominiums, co-ops, and investment properties in Boston and surrounding communities.
What emergency services are available?
Our 24/7/365 emergency response team handles urgent maintenance issues, with on-call personnel available for immediate assistance across all managed properties.
How can I make payments?
Payments can be made online via credit card through our client portal or by check mailed to our Boston office at 4 Bunker Hill Industrial Park, Boston, MA 02129.
What certifications do your staff hold?
Our property managers maintain industry-recognized certifications including CMCA (Certified Manager of Community Associations), AMS (Association Management Specialist), and PCAM (Professional Community Association Manager) through Community Associations Institute.
How do you handle maintenance requests?
Maintenance requests are processed through our online client portal with priority-based response times. Emergency requests receive immediate attention while routine maintenance is scheduled according to service level agreements.
What sets you apart from other property managers?
Our 40+ years of local experience, in-house service departments, and award-winning team provide comprehensive solutions with personalized attention that smaller firms cannot match.
