Business Details
16 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Emergency Damage Restoration in Raleigh, NC
Professional Restoration Services has been a trusted provider of emergency restoration solutions since 2010. Our family-owned business combines decades of construction expertise with a commitment to community-focused service, offering 24/7 response for water, fire, mold, and storm damage. We maintain an A+ BBB rating and work directly with all major insurance providers to streamline claims processes. Our IICRC-certified technicians utilize state-of-the-art equipment for guaranteed drying and restoration, prioritizing client needs through transparent communication and documented progress.With headquarters in Apex and service across the NC Triangle area, we manage projects from initial mitigation to final reconstruction, ensuring properties are restored to pre-loss condition with minimal disruption to homeowners and businesses.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Storm Tree Damage
Flood Damage Restoration
Details
- Year established: 2010
Highlights and features
- 24/7 emergency response with live operator availability
- A+ BBB rating with proven insurance coordination expertise
- IICRC-certified technicians using state-of-the-art drying equipment
- Comprehensive documentation for seamless insurance claims
- Guaranteed restoration to pre-loss condition with 100% client satisfaction
Associations and certifications
- Better Business Bureau (BBB)
- IICRC
What people say
Highly recommend
Excellent service
Professional and knowledgeable
24/7 response
Trustworthy
Services
Water Damage Restoration
Our certified technicians provide immediate water extraction and structural drying using thermal imaging and moisture meters. We handle clean water, gray water, and black water scenarios with containment strategies to prevent mold growth. Services include damaged material removal, dehumidification, and complete restoration of flooring, drywall, and insulation.
Fire Damage Restoration
We offer comprehensive fire damage solutions including structural stabilization, soot removal, smoke odor elimination, and content cleaning. Our process involves emergency board-up, water damage mitigation from firefighting efforts, and complete rebuilding to original specifications with insurance coordination.
Mold Removal
Our IICRC-certified specialists perform mold inspection, air quality testing, and containment procedures. We use HEPA filtration and antimicrobial treatments to eliminate mold colonies while repairing damaged drywall, flooring, and insulation to restore healthy indoor environments.
Storm Tree Damage
We provide emergency tarping and board-up services for wind and tree damage, followed by structural repairs. Our licensed contractors handle roof repairs, window replacements, and exterior wall restoration to prevent further water intrusion and property degradation.
Flood Damage Restoration
Our rapid response team mitigates flood damage through water extraction, contaminated water cleanup, and structural drying. We follow strict safety protocols for Category 3 water scenarios and coordinate with insurance providers for complete rebuilding of affected properties.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm damage, and sewage cleanup for residential and commercial properties across the NC Triangle area.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers to document damage, submit claims, and ensure proper compensation for restoration work.
How quickly can you respond to emergencies?
Our 24/7 emergency team typically arrives within 1-2 hours of initial contact to begin mitigation processes.
Are your technicians certified?
All restoration specialists hold IICRC certifications in water damage restoration, fire cleanup, and mold remediation protocols.
What areas do you service?
We serve Raleigh, Cary, Apex, Fuquay-Varina, Holly Springs, and the entire NC Triangle region.
Do you guarantee your work?
We provide a 100% satisfaction guarantee and warranty all restoration services to meet industry standards.
