Introduction
Professional Restoration Services (PRS) is a trusted leader in disaster recovery and restoration services in the Raleigh, NC area. With a team of certified professionals and a passion for client satisfaction, we are equipped to handle any disaster, day or night. Our goal is to restore your property and bring your life back to normal as quickly and efficiently as possible.
Our Services
We offer a comprehensive range of restoration services, including:
- Water Damage Restoration: Prompt response and effective removal of excess water, drying and dehumidification of affected areas, and restoration of damaged materials.
- Fire Damage Restoration: Complete board-up and containment, removal of soot and debris, smoke damage remediation, and complete restoration to pre-loss condition.
- Mold Removal: Comprehensive inspection, thorough removal of affected materials, and disinfection to prevent further growth.
- Sewage Damage Cleanup: Effective removal of contaminated materials, sanitation and disinfection of affected areas, and restoration to pre-loss condition.
- Storm Damage Repair: Complete restoration of damage caused by winds, trees, or weather elements.
Our Commitment
At PRS, we are committed to:
- 24/7 Emergency Response: Our experienced team is available around the clock to respond to your emergency needs.
- Live Operator Response: We have a live operator available 24/7 to answer your call and guide you through the process.
- Insurance Assistance: We work with all major insurance companies in the NC Triangle area and will assist you with the claims process.
- Quality Craftsmanship: Our certified professionals take pride in meticulous workmanship and attention to detail.
Why Choose Professional Restoration Services?
With hundreds of positive testimonials and a 5-star rating, our clients know they can trust us with their disaster recovery needs. We are:
- A+ rated by the Better Business Bureau
- Certified by IICRC in water damage restoration and applied microbial remediation
- A local, family-owned business dedicated to serving our community.
Conclusion
When disaster strikes, don't hesitate to contact Professional Restoration Services. With our expertise, resources, and commitment to excellence, we are your trusted partner in restoring your property and peace of mind.
Excellent Customer Service and Prompt Response
The reviews highlight the exceptional customer service and prompt response of Professional Restoration Services (PRS). Many reviewers praised the company's immediate response to their emergency situations, with some even mentioning that the team arrived at their homes within 30 minutes or less.
Professionalism and Knowledge
The reviews also emphasize the professionalism and knowledge of the PRS team, including Drew Forehand, who was mentioned multiple times for his exceptional guidance and communication throughout the mitigation and repair process. Other team members, such as Mike and Patrick, were also praised for their expertise and courtesy.
Thoroughness and Attention to Detail
Reviewers appreciated the thoroughness and attention to detail of the PRS team, who took care to explain the mitigation and repair process, provided regular updates, and ensured that all work was completed to a high standard.
Positive Experiences with Insurance Claims
Several reviewers mentioned that PRS helped them navigate the insurance claims process, with some even stating that the company's team worked directly with their insurance adjusters to ensure a smooth claims process.
5-Star Reviews Across the Board
All of the reviewers gave PRS a 5-star rating, indicating an extremely high level of satisfaction with the company's services.
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