YOU'RE FAMILY AT SCHWARZSCHILD
Schwarzschild Jewelers is a family-owned business that has been in operation for five generations. We take pride in being the most trusted source for luxury jewelry and timepieces in Charlottesville, Midlothian, and Richmond, VA. Our commitment to quality, customer service, and community involvement has earned us a reputation as the go-to destination for all your jewelry and timepiece needs.
Our Story
Our founder's values are still at the heart of our business today. We believe in offering the finest quality at the best price, backed by unmatched customer service. We take enormous pride in celebrating the biggest moments in our customers' lives, and we have built our business on outstanding customer service. Our number one priority is always you.
Services
At Schwarzschild Jewelers, we offer a wide range of services to cater to all your jewelry and timepiece needs. Our services include:
- Appraisals: Our experts will provide you with a detailed appraisal of your jewelry or timepiece, helping you understand its value and significance.
- Custom Jewelry Design: Our talented designers will work with you to create a one-of-a-kind piece that meets your unique style and preferences.
- Engraving: We offer expert engraving services to personalize your jewelry or timepiece, making it a truly special and meaningful piece.
- Repairs and Service: Our skilled technicians will repair and maintain your jewelry and timepieces, ensuring they remain in pristine condition.
Visit Our Stores
With four stores across Charlottesville, Midlothian, and Richmond, VA, we invite you to visit us and experience the Schwarzschild Jewelers difference. Our knowledgeable staff will guide you through our extensive collection of luxury jewelry and timepieces, helping you find the perfect piece that fits your style and budget.
Overall Experience
The majority of customers have had an exceptional experience with Schwarzschild Jewelers, praising the staff for their knowledge, reliability, and excellent customer service.
Staff Praise
Many customers have specifically mentioned the exceptional service they received from staff members, including Ryan, Wynn, Kathleen, Natalina, Robert, Constance, Katie, and Sam Spaulding. These staff members were praised for their knowledge, patience, and attention to detail.
Positive Experiences
Customers have reported having amazing experiences with the store, with some even stating that they will be repeat customers. They have praised the store for their beautiful jewelry, excellent communication, and top-notch service.
Negative Experiences
However, two customers had negative experiences. One customer reported poor service from a staff member, stating that they felt like an inconvenience. Another customer reported that they were not happy with a repair job on a simple gold item.
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