Where Every Piece Tells a Story
At Dransfield Jewelers, we're more than just a jewelry store - we're a team of passionate craftsmen, designers, and gemologists dedicated to creating one-of-a-kind, heirloom-quality pieces that tell your story. For over 30 years, we've been serving the Richmond community with personalized, high-quality service, and a commitment to excellence.
Our Story
Since 1991, Dransfield Jewelers has been a staple in the Richmond community, providing custom, fine, and unique jewelry pieces that exceed our clients' expectations. Founded by Don Dransfield, our store has thrived under new ownership, continuing the legacy of engagement jewelry, modern heirlooms, and one-of-a-kind gifts. Our team of experts, including Caitie Sellers, Maggie Smith, Rose DeRatto, and Mary Beth Beasley, bring a wealth of knowledge and experience to the table, ensuring that every piece that leaves our store is a masterpiece.
Our Services
At Dransfield Jewelers, we offer a range of services to help you create, repair, or upgrade your treasured jewelry pieces. Our custom jewelry design process is tailored to your unique needs and vision, ensuring that every piece is a reflection of your personality and style. Our services include:
- Custom jewelry design and creation
- Jewelry repairs and upgrades
- Heirloom makeovers
- Jewelry appraisals and valuations
- Jewelry exhibitions and events
Our Team
Meet our team of experts, each with their own unique skillset and passion for jewelry craftsmanship:
- Caitie Sellers, Co-Owner and Designer Goldsmith
- Maggie Smith, Co-Owner and Curator
- Rose DeRatto, Head Goldsmith and Jewelry Designer
- Mary Beth Beasley, Certified Gemologist
Our Commitment
At Dransfield Jewelers, we're committed to providing exceptional service, unparalleled quality, and personalized attention to every client. We're dedicated to building long-lasting relationships and creating pieces that become treasured family heirlooms.
Excellent Customer Service and Quality Products
The reviews of Dransfield Jewelers are overwhelmingly positive, with customers praising the excellent customer service, quality products, and attention to detail.
Customized Jewelry and Unique Designs
Many customers appreciated the ability to create customized jewelry pieces, including engagement rings, pendants, and wedding bands, with the help of the knowledgeable and skilled staff. The reviewers were impressed with the unique designs and the ability to bring their ideas to life.
Personalized Experience and Attentive Staff
The staff at Dransfield Jewelers were consistently praised for their personalized attention, responsiveness, and kindness. Customers felt valued and appreciated the team's willingness to listen to their ideas and work with them to create their dream pieces.
Positive Experiences and Recommendations
Many reviewers highly recommended Dransfield Jewelers, citing their positive experiences and the quality of the jewelry pieces they received. Some customers even mentioned that they would not go anywhere else for their jewelry needs.
One Minor Complaint
One reviewer mentioned a minor issue with communication and timeline, but still praised the quality of the finished product and the professionalism of the staff.
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