Business Details
20 Years
experience
Emergency
services
Expert Computer Repair & Data Recovery in Louisville, KY
Founded in 2006, Triple-S Computers has been delivering expert computer repair and IT solutions in Louisville, KY for over 18 years. Our owner, Steve S. Schardein, brings 30+ years of technical expertise and industry certifications (CompTIA A+, Network+, Security+) to every service we provide. We specialize in PC optimization, advanced data recovery using $20k+ in-house equipment, and stress-free new PC purchases with zero markup. Our proprietary tools and forensic-level service approach ensure meticulous results, evidenced by 5,000+ completed projects and 360+ five-star Google reviews.We guarantee satisfaction through transparent pricing, no hidden fees, and a commitment to solving problems without unnecessary part replacements. Our unique value proposition includes comprehensive service reports, 24-hour emergency data recovery, and a business model built entirely on customer referrals rather than advertising.
Services
Computer Repair
Data Recovery
PC Tune-ups
Virus Removal
New PC Setup
Remote Support
Hardware Diagnostics
Network Troubleshooting
SSD Upgrades
RAID Recovery
Details
- Year established: 2006
Highlights and features
- 30+ years of technical expertise with industry certifications
- Proprietary tools for advanced data recovery
- Zero markup on all parts and equipment
- Certified technicians with forensic-level service reports
- 100% satisfaction guarantee with no hidden fees
Associations and certifications
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
What people say
Expertise
Quick service
Data recovery success
Honest pricing
Personalized attention
Services
Triple-S Signature Tune-up
Our comprehensive PC optimization service includes startup optimization, malware removal, driver updates, and performance tweaks. Using custom-coded software and industry-leading tools, we deliver forensic-level diagnostics and privacy enhancements. Each tune-up includes hardware testing and a detailed service report. Clients receive a custom program for ongoing system maintenance, with results showing significant performance improvements in 80%+ of cases.
Advanced Data Recovery
Specialized data recovery using $20k+ in professional equipment including DeepSpar workstations. We handle logical recoveries, RAID arrays, and encrypted drives with an 80% success rate. Our non-invasive techniques minimize drive stress while recovering 90%+ of critical data first. Services include firmware repair, sector mapping, and filesystem reconstruction, with free diagnostics and no-charge guarantees for unsuccessful recoveries.
New PC Purchase & Setup
Expert-guided PC purchases with zero markup on components. Includes full system optimization, driver updates, and data transfer from old devices. Our service saves clients an average of $300 on purchases while ensuring optimal configuration. We provide hardware diagnostics, software installation, and personalized setup to prevent future compatibility issues.
Pro Disinfection
Manual malware removal using proprietary tools and 15+ years of experience. Our multi-step process includes system file inspection, threat isolation, and security reinforcement. Each disinfection includes a full tune-up to repair system damage. We achieve 95%+ success without reformatting, with average service times under 3 hours and a 90-day reinfection prevention guarantee.
On-Site & Remote Support
Comprehensive IT support for businesses and residential clients. Services include network troubleshooting, hardware installation, and security audits. Using ISO-certified remote tools, we resolve 70%+ of issues remotely with 15-minute billing increments. Business clients receive priority response times and customized network optimization with 24/7 support options available.
People
Steve S. Schardein
Owner & Lead Technician
With 30+ years of technical expertise, Steve founded Triple-S Computers in 2006 after serving as Senior Editor at Notebookcheck.net. Certified in CompTIA A+, Network+, and Security+, he specializes in forensic-level diagnostics and proprietary tool development. His work has been featured in WAVE News and WDRB News for ransomware expertise.
Questions
What computer repair services do you offer in Louisville?
We provide comprehensive PC and laptop repair, data recovery, virus removal, hardware upgrades, network troubleshooting, and new PC purchasing assistance with zero markup on equipment.
How much do your computer repair services cost?
Basic hourly rates: $124/hr in-lab, $148/hr remote, $168/hr on-site. Flat-rate services include PC tune-ups ($189) and new PC setup ($299). Emergency data recovery starts at $249.
Do you offer data recovery services?
Yes, we perform advanced data recovery using $20k+ in professional equipment. Logical recoveries start at $249, with free diagnostics and no-charge guarantees for unsuccessful attempts.
Are your technicians certified?
Our lead technician holds CompTIA A+, Network+, and Security+ certifications with 30+ years of industry experience and proprietary tool development expertise.
What makes your service different from other repair shops?
We use proprietary tools for forensic-level diagnostics, provide comprehensive service reports, and maintain a 100% satisfaction guarantee with no hidden fees or unnecessary part replacements.
Do you offer emergency computer repair?
Yes, we provide emergency data recovery services with 24-hour turnaround for critical cases. Our technician is available for urgent situations with no additional after-hours charges.
