Our Mission, Purpose, Actions, and Values
Our mission is to help promote and support the success and growth of businesses by providing reliable and innovative information technology solutions specifically designed for their needs.
Our Purpose
- To provide reliable information technology services, equipment, and solutions custom tailored to small and medium businesses.
Our Actions
- We continually educate ourselves on the latest technologies and, once proven reliable, look for opportunities to integrate new technologies within client business operations to facilitate higher productivity and efficiency within the workplace.
Our Values
- Honesty: We believe in being open and transparent in all our business practices.
- Integrity: We adhere to the highest ethical standards and act in the best interests of our clients.
- Trustworthiness: We value building lasting relationships with our clients and providing them with consistent, reliable service.
Our History
BHC - Trusted IT began in 1996 as Benjamin Hill Consulting, a one-man IT service shop. Over the years, we have evolved into a team of experienced professionals dedicated to providing reliable and affordable IT solutions to small and medium-sized businesses in the Louisville, Kentucky area.
Throughout our journey, we have embraced new technologies and developed strong relationships with reliable manufacturers like Dell, HP, Microsoft, Netgear, and Sonicwall. We are committed to offering our clients cost-effective and efficient solutions that meet their individual needs.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our clients, including:
Managed Service
- Proactive monitoring and management of your IT infrastructure
- Automated patching and updates
- Incident response and troubleshooting
- Security monitoring and vulnerability assessments
Hardware as a Service (HaaS)
- Access to the latest computer hardware, fully managed and supported
- Flexible payment options, without the capital expense of ownership
Hourly Support
- On-demand technical support for any IT issues
- Pay-as-you-go model for flexible budget planning
Additional Services
- Product recommendations and procurement
- Cloud-based solutions
- Data backup and disaster recovery planning
Overview of Reviews
The reviews of BHC IT are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviewers praise the company's exceptional service, responsiveness, and expertise in computer and network issues.
Excellent Service and Responsiveness
Reviewers rave about the prompt attention they receive from BHC IT. They appreciate the company's ability to quickly diagnose and fix problems, often before they even realize there's an issue. The reviewers also commend the company's remote access capabilities, which enable them to swiftly resolve problems without disrupting business operations.
Expertise and Knowledge
The reviewers highlight BHC IT's extensive knowledge of computer and network systems. They trust the company to provide honest answers to their technology questions and appreciate their expertise in recovering critical files and resolving complex issues.
Convenience and Cost-Effectiveness
The reviewers appreciate BHC IT's convenient and cost-effective services. They value the company's reasonable prices, which are often lower than those of national providers. This makes them a go-to solution for businesses seeking reliable and affordable IT support.
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