Business Details
25 Years
experience
Your Trusted San Diego Insurance Partner for Home, Auto & Business Coverage
Pappazi Insurance Agency has been serving clients since 2001, founded on principles of integrity and personalized service. Our team brings decades of combined experience in the insurance industry, with Staci Pappazi leading since her acquisition of the agency after 7 years at a major insurer. We specialize in tailoring comprehensive coverage solutions for both personal and commercial clients, leveraging our expertise to navigate complex insurance needs. Our commitment extends beyond transactions - we prioritize building lasting relationships through transparent advice and proactive support.With a focus on local communities, we've developed unique programs that align insurance services with client values, including partnerships with animal rescue organizations. Our team's diverse expertise ensures we can address specialized insurance requirements while maintaining a client-first approach that anticipates needs rather than simply reacting to them.
Services
Home Insurance
Renters Insurance
Auto Insurance
Commercial Insurance
Motorcycle Insurance
Details
- Year established: 2001
Highlights and features
- We operate as an independent agency representing only AM Best A+ rated carriers
- Our team includes licensed brokers with specialized expertise in personal and commercial lines
- We offer personalized policy recommendations based on individual risk assessment
- We maintain deep local market knowledge through 20+ years serving San Diego communities
- We provide ongoing policy reviews to ensure coverage evolves with clients' changing needs
What people say
Honest knowledgeable service
Best coverage best price
Outstanding customer service
Anticipate client needs
Positive experience
Services
Home Insurance
We provide comprehensive home insurance solutions protecting against property damage, liability claims, and additional living expenses. Our policies cover various dwelling types including single-family homes, condos, and mobile homes. Our team helps clients understand coverage options and select appropriate limits based on individual risk profiles.
Commercial Insurance
Our commercial insurance services address liability, property, and operational risks for small businesses. We offer customized packages combining general liability, property coverage, and specialized endorsements. Our approach considers industry-specific risks while maintaining competitive pricing through our carrier partnerships.
Auto Insurance
We provide personal and commercial auto insurance policies covering liability, collision, and comprehensive damages. Our services include coverage for standard vehicles, commercial fleets, and specialty vehicles like motorcycles. We help clients navigate state requirements while optimizing protection levels.
Renters Insurance
Our renters insurance policies protect personal belongings and provide liability coverage for tenants. We offer flexible options for various rental situations including apartments, condos, and mobile home spaces. Our team explains policy details to ensure clients understand coverage limitations and exclusions.
Umbrella Insurance
We offer umbrella insurance policies providing additional liability protection beyond standard policy limits. These policies help protect assets against catastrophic claims across multiple coverage areas. Our advisors help determine appropriate coverage levels based on individual risk exposure.
People
Staci Pappazi
Owner
Former US Coast Guard member with 30+ years insurance experience. Acquired the agency in 2001 after 7 years with a major carrier. Specializes in personalized risk management solutions while maintaining community-focused business practices.
Kasey Pappazi
Operations Manager
Joined the company in 2010, progressing from administrative roles to managing day-to-day operations. Brings technical expertise and modern business practices to insurance operations while maintaining family business values.
Ashley
Personal Lines Manager
Licensed broker with psychology background. Manages new business operations and client onboarding. Combines analytical skills with customer service focus to help clients understand complex insurance concepts and make informed decisions.
Questions
What types of insurance do you offer?
We provide home, renters, auto, commercial, motorcycle, and umbrella insurance. Our services also include specialized coverage options for unique insurance needs.
Why use an independent insurance agent?
As independent agents, we represent multiple carriers to find optimal coverage at competitive prices. This allows unbiased recommendations tailored to your specific needs.
Do you work with local insurance companies?
We partner with carriers having AM Best A+ ratings, including some local providers. Our selection focuses on financial stability and quality claims service rather than location.
How do you help with claims?
We guide clients through the claims process, advocating for fair treatment while maintaining professional relationships with carrier claims departments to ensure efficient resolution.
What is your referral program?
Our referral program rewards clients with Starbucks coffee for successful referrals while supporting local animal rescue groups through policy purchases.
Videos
