Trust us to manage your technology, so you can manage your business.
Empowering Businesses Through Technology Solutions
At Managed IT Solutions, we empower businesses to thrive in today's digital age by providing comprehensive, tailored technology solutions and exceptional customer service. Since our inception, we've been dedicated to helping businesses in the Raleigh, Durham, and Chapel Hill area navigate the complexities of technology, focusing on efficiency, security, and profitability.
What We Offer
We offer a diverse range of services to meet the unique needs of every business.
Cybersecurity
- Strategic network defense planning
- Incident response and remediation
- Data loss prevention and disaster recovery solutions
Managed IT Services
- Proactive monitoring, 24/7 support, security, and software updates
- Maximizing uptime and productivity for your servers, desktops, and devices
Cloud Computing Services
- Secure and reliable cloud storage and computing solutions
- Scalable and flexible services to adapt to your evolving needs
Additional Services
- IT Consulting
- On-demand IT support and troubleshooting
- Office moves and VoIP solutions
Why Choose Managed IT Solutions?
We believe in building lasting relationships with our clients and delivering exceptional value. This is reflected in our:
- Responsive and proactive support: We guarantee a one-hour response time and prioritize urgent repairs.
- Clear and concise communication: We explain technical issues in plain language, without technical jargon.
- Transparent billing: We provide detailed and accurate invoices, ensuring clarity and predictability.
- Proven track record: We have a successful history of delivering results for our clients.
About Our Team
Our team consists of highly skilled and experienced professionals, each passionate about helping businesses leverage technology to achieve success. We possess diverse expertise in various technological areas, ensuring comprehensive and well-rounded support.
Our Commitment
At Managed IT Solutions, we are committed to providing:
- Reliable and responsive service
- Custom-tailored solutions
- Open communication and collaboration
- Cost-effective and transparent pricing
- A genuine commitment to your success
Excellent Service and Support
Managed IT Solutions has a reputation for delivering excellent results, with all reviewers praising their prompt and professional service. Whether it's a phone call or email, reviewers have reported that their problems are solved quickly and efficiently. The team at Managed IT Solutions is highly regarded, with specific props going to Matt, Rob, Tony, and Tony (who has helped multiple reviewers over the years). The company's attention to detail, patience, and willingness to explain complex technical issues in a way that's easy to understand have all received high praise.
Common Themes
Several common themes emerge from the reviews, including:
- Prompt Response: Reviewers have reported that Managed IT Solutions is always quick to respond to their needs, whether it's a phone call or email.
- Professionalism: The team at Managed IT Solutions is described as professional, polite, and courteous.
- Technical Expertise: Reviewers have reported that the company's staff has extensive knowledge and expertise in solving complex IT issues.
- Willingness to Explain: The company's staff is praised for taking the time to explain technical issues in a way that's easy to understand.
Mixed Feedback
While all reviewers have given Managed IT Solutions 5-star ratings, there are no negative comments or feedback to report.
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