A Better Computer Service

A Better Computer Service is a family-owned and operated business dedicated to providing reliable and affordable computer repair solutions to residential, home office, and small business clients. Since our inception in 2000, we have been committed to serving the needs of our community in Wake, Durham, Johnston, and Harnett Counties. Our team of highly skilled and experienced technicians stays up-to-date with the latest technologies and repair techniques, ensuring we can effectively diagnose and resolve a wide range of computer problems.

We understand the importance of a functioning computer in today's world, and we strive to provide fast, efficient service with a focus on customer satisfaction. We're dedicated to keeping your computer running smoothly and maximizing its performance.

Our Service Options

We offer three convenient service options to meet your individual needs:

• Curbside Service: For your convenience and safety, we offer no-contact curbside service. Simply call us to schedule an appointment, bring your computer to our shop, and we'll take care of the rest. We'll contact you with a price estimate before proceeding with the repair.

• Remote Troubleshooting: In many cases, we can diagnose and resolve computer issues remotely, saving you time and travel expenses.

• On-Site Service: We understand the inconvenience of bringing your computer in for repair. Our team can come to your home or office to diagnose and repair your computer on-site, offering the utmost convenience.

We pride ourselves on our quick turnaround time, with most repairs completed within 24 to 48 hours.

Comprehensive Repair Services

We offer a wide range of repair services for both laptops and desktops, including:

• Virus and Spyware Removal: Protecting your computer from malware is crucial. Our technicians can quickly and effectively remove viruses, spyware, and other harmful programs.
• Data Recovery: Accidents happen. We can help recover lost or deleted data from your hard drive or other storage devices.
• Lightning/Surge Damage Repairs: Protect your valuable investment from electrical damage. We can repair computers affected by lightning strikes or power surges.

• Insurance Claims: Navigating insurance claims can be stressful. We can assist with the process and provide documentation for your claim.
• Spills on Your Computer: Don't panic if you've accidentally spilled something on your computer. We have the expertise to clean and repair damage from liquids.
• Motherboard/Circuit Board Repairs: If your motherboard or circuit board is damaged, we can often repair it, saving you the cost of a complete replacement.
• Hard Drive Replacement: We can replace your hard drive with a new one, ensuring your data is securely stored and your computer runs smoothly.
• Laptop Screen Replacement: A cracked or damaged laptop screen can be frustrating. We offer fast and affordable laptop screen replacements.
• DC Jack/Adaptor Repair: A broken DC jack or adapter can prevent your laptop from charging. We can repair or replace these components, getting your laptop powered up again.
• Internet Connectivity Issues: We can help you troubleshoot and resolve problems with your internet connection, whether it's Wi-Fi or Ethernet.
• Slow Computer Speed: Is your computer running sluggishly? We can optimize your system and improve its speed.
• Blue Screen Errors: Don't let blue screen errors bring your work to a halt. We can diagnose and fix the underlying issues.
• Data Backup & Transfer: Protect your valuable data with our professional backup and transfer services.
• Hardware/Software Upgrades: We can upgrade your computer's hardware and software to enhance its performance and capabilities.
• Wired & Wireless Networks: We can set up and configure your wired and wireless networks, ensuring a reliable connection for all your devices.
• Pop-up Blockers: We can install pop-up blockers to protect you from annoying and potentially harmful pop-up windows.
• Email Issues: We can help you resolve problems with sending or receiving emails, ensuring smooth communication.

Custom-Built Desktops

Need a new computer tailored to your specific needs and budget? We offer custom-built desktop computers backed by a 2-year warranty. We work closely with you to understand your requirements and build a system that meets your exact specifications.

Refurbished Computers

For budget-conscious individuals, we offer a selection of refurbished laptops and desktops. These computers have been thoroughly tested and cleaned, and come at a fraction of the cost of new models.