Business Details
34 Years
experience
Emergency
services
Your Trusted IT Partner in Raleigh, NC
MacVantage has been delivering technology solutions since 1992, combining deep technical expertise with a client-centric approach. Our team of certified consultants brings decades of combined experience in IT infrastructure, Apple ecosystem integration, and custom software development. We distinguish ourselves by prioritizing human relationships over technical jargon, working as strategic partners to understand each client's unique operational needs.Our services span business IT support, home technology solutions, and FileMaker database development, with a proven track record of emergency response and long-term technology planning. We maintain Apple Consultants Network Five Star certification while supporting multi-platform environments, ensuring clients maximize their technology investments through tailored solutions.
Services
IT Support
FileMaker Development
Cybersecurity
Remote Support
Device Setup
Data Recovery
Network Management
Technology Training
Cloud Solutions
Mobile Device Management
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of combined IT experience with Apple certification
- Our team provides emergency response services for critical technology failures
- We implement customized security solutions for business and personal data protection
- Our remote support capabilities serve clients nationwide
- We develop tailored FileMaker applications for business process automation
Associations and certifications
- Apple Consultants Network
What people say
Highly responsive
Knowledgeable
Patient
Reliable
Trusted partner
Services
IT Support
Our comprehensive IT support services help businesses maintain optimal technology performance. We provide on-site and remote assistance for network infrastructure, server management, and device maintenance. With proactive monitoring and rapid response protocols, we minimize downtime while ensuring data security and system reliability for organizations of all sizes.
FileMaker Development
Custom FileMaker application development automates business processes with tailored database solutions. Our certified developers create cross-platform applications for workflow management, inventory tracking, and customer relationship management. Deployable on-premise or in the cloud, these solutions integrate with existing systems to improve operational efficiency and data accessibility.
Cybersecurity
Comprehensive security solutions protect against cyber threats through network hardening and user training. We implement multi-layered defense strategies including firewall configuration, encryption protocols, and DarkWeb monitoring. Regular security audits identify vulnerabilities while backup systems ensure business continuity during security incidents.
Remote Support
Secure remote support services provide immediate technical assistance without on-site visits. Using encrypted screen-sharing technology, our technicians resolve issues with operating systems, software applications, and network connectivity. This service reduces response time while maintaining strict data privacy standards for businesses and individual users.
Device Management
End-to-end device management covers procurement, configuration, and lifecycle maintenance. We optimize device performance through proper setup, software installation, and security configuration. Our services include mobile device management for enterprise environments and personalized setup assistance for home technology ecosystems.
People
Bob Chandler
Owner, Certified Consultant
Founder with 30+ years in technology consulting, specializing in Apple ecosystem integration and business process optimization through custom software solutions.
Phil Shepard
Certified Consultant
IT consultant with extensive experience in cross-platform environments, focusing on strategic technology planning and security solutions for businesses and home users.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network management, cybersecurity, cloud solutions, and emergency response services tailored to small business needs.
Do you support both Apple and Windows systems?
Yes, we specialize in Apple ecosystem integration while providing full support for Windows environments and cross-platform compatibility solutions.
Can you help with data recovery after a system failure?
We offer data recovery services with no fee unless we successfully recover your lost files and system data.
Do you provide remote technical support?
Yes, we use secure screen-sharing technology for remote troubleshooting and support services available to clients nationwide.
What FileMaker development services do you offer?
We create custom FileMaker applications for business automation, including workflow management, inventory tracking, and cross-platform integration solutions.
How do you handle emergency technology issues?
We provide priority emergency response services for critical system failures with rapid on-site or remote resolution capabilities.
