Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Austin
Since 2004, Complete IT has been dedicated to simplifying technology for businesses in Austin and across Texas. Our Microsoft Cloud Solutions Provider status reflects our commitment to delivering managed IT services that prioritize data security and exceptional customer support. We serve organizations of all sizes, offering tailored solutions that combine proactive network management with cutting-edge security technologies. Our approach emphasizes collaboration, ensuring clients understand both the technical and procedural aspects of maintaining secure, reliable IT infrastructure.With certified professionals and industry-recognized tools like Veeam and RocketCyber, we provide comprehensive services including cloud migration, disaster recovery, and 24/7 security monitoring. Our documented configuration standards and service level agreements guarantee consistent performance while maintaining flexibility to meet evolving business needs.
Services
Managed IT
Cybersecurity
Cloud Services
Data Protection
Helpdesk Support
Network Management
Disaster Recovery
Security Monitoring
Cloud Migration
IT Consulting
Details
- Year established: 2004
Highlights and features
- We've specialized in Austin IT services since 2004
- Our team holds Microsoft Azure and Veeam certifications
- We implement RocketCyber 24/7 security monitoring
- We guarantee documented configuration standards compliance
- We offer HIPAA and PCI compliant solutions
Associations and certifications
- Microsoft Cloud Solutions Provider
What people say
24/7 security monitoring
Proactive network management
HIPAA compliant solutions
Certified professionals
Quick response times
Services
Managed IT
Our managed IT services provide proactive network monitoring and maintenance for Texas businesses. We handle server administration, hardware/software procurement, and performance optimization to ensure reliable operations. With documented configuration standards and SLA-backed response times, we deliver consistent IT support that aligns with your business goals while preventing unexpected costs.
Cybersecurity
Complete IT's cybersecurity solutions protect against threats through RocketCyber monitoring, secure WiFi implementation, and multi-factor authentication. We offer 24/7 threat detection, data encryption compliant with HIPAA/PCI standards, and malicious content filtering. Our approach combines advanced technology with staff training to create comprehensive defense strategies tailored to your specific risk profile.
Cloud Services
We specialize in Microsoft 365 and Azure cloud implementations for email, storage, and infrastructure needs. Our services include legacy system migration, scalable cloud resources, and hybrid failover solutions. With secure file synchronization across devices and disaster recovery options, we help Texas businesses leverage cloud technology for improved efficiency and cost-effectiveness while maintaining strict data protection standards.
Data Protection
Our data protection services use Veeam Backup & Replication software with offsite replication for complete disaster recovery. We protect servers, mailboxes, and desktops with rapid restore capabilities, including hardware-independent recovery and physical-to-virtual migrations. This ensures business continuity against ransomware attacks and accidental data loss through reliable backup systems meeting industry compliance requirements.
Helpdesk Support
Our SLA-backed helpdesk provides responsive IT assistance for network issues and user requests. With documented resolution processes and escalation protocols, we offer both hourly and flat-rate support options. Our technicians handle hardware/software troubleshooting, account management, and system maintenance to minimize downtime while maintaining clear communication throughout the resolution process.
Questions
What IT services does Complete IT offer?
We provide managed IT services including cybersecurity, cloud solutions, network management, data protection, and 24/7 helpdesk support for Texas businesses.
How does Complete IT ensure data security?
We use RocketCyber threat detection, Veeam backups, multi-factor authentication, and HIPAA-compliant protocols to protect your data 24/7.
Do you support cloud migration?
Yes, we specialize in Microsoft Azure migrations, offering secure cloud storage, failover solutions, and hybrid infrastructure implementation.
What response time guarantees exist?
Our SLAs ensure prompt helpdesk support with documented resolution timelines for network issues and security incidents.
Are services available outside Austin?
While based in Austin, we serve organizations across Texas with remote management and on-site support options.
