Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Philadelphia
We are Philadelphia's leading IT services provider and your outsourced IT department. Since 2005, we have delivered professional IT support and top-quality products to small businesses across diverse industries. Our expertise in secure IT environments enables clients to maximize employee productivity and time. As a premier Managed Services Provider (MSP), we combine remote management tools, cloud technologies, and onsite visits to ensure comprehensive care for IT systems. Our clients enjoy the benefits of an in-house IT department without the overhead costs.We specialize in helping small businesses achieve enterprise-level technical sophistication while maintaining agility to meet evolving customer needs. Our team provides day-to-day user support, full IT system management, and special project assistance. With 25 years of leadership experience in corporate, government, and nonprofit sectors, our founder has developed business-focused IT solutions that drive success.
Services
Managed Services
Data Backup
Data Recovery
Cloud Solutions
Business Continuity
Onsite Support
Remote Support
VoIP
Security Training
Cybersecurity Assessment
Details
- Year established: 2005
Highlights and features
- We have over 25 years of experience in enterprise IT solutions
- Our team provides 24/7 proactive monitoring and support
- We partner with industry leaders like Datto and Acronis
- We offer customized solutions for small business needs
- We guarantee transparent communication and cost-effective plans
Services
Managed Services
Our proactive 24/7 IT monitoring and management ensures smooth system operations. We combine remote management tools with onsite support to maintain your IT infrastructure. Clients receive comprehensive protection for software, hardware, and users while eliminating the need for in-house IT overhead. Our three-tiered service plans accommodate different business needs with scalable solutions.
Data Backup
We provide secure cloud-based data protection with instant recovery capabilities. Our solution safeguards Office 365 data and eliminates unnecessary licensing costs through automated backups. We protect against malware threats while ensuring business continuity through comprehensive data preservation strategies that meet modern cybersecurity requirements.
Cybersecurity Risk Assessment
Our comprehensive evaluations identify potential security vulnerabilities and develop mitigation strategies. We implement advanced anti-malware programs and firewalls to strengthen network defenses. The assessment includes detailed reporting and action plans to protect against evolving cyber threats while ensuring business continuity.
Business Continuity
We develop comprehensive recovery plans using industry-leading solutions from Datto and Acronis. Our services include backup verification, cloud replication, and immediate response protocols for data loss events. The plans ensure rapid recovery from hardware failures, accidental deletions, and ransomware attacks while minimizing business disruption.
Cloud Solutions
We implement customized cloud computing solutions including public, private, and hybrid cloud models. Our team facilitates seamless integration of Microsoft Office 365, Dropbox, and Google Drive while optimizing virtual desktop infrastructure. We help businesses reduce capital investments through scalable cloud resources that support remote workforce requirements.
People
Ric
Founder
25-year IT veteran with expertise in corporate, government, and nonprofit sectors. Developed business-focused technology solutions that improve operational efficiency and security. Leads team of certified technicians delivering enterprise-level IT services to small businesses.
Questions
What IT services does Provident Technology offer?
We provide managed IT services, cybersecurity solutions, data backup/recovery, cloud computing, business continuity planning, and 24/7 remote/on-site support for Philadelphia businesses.
How does your data backup solution work?
Our cloud-based system automatically backs up Office 365 data, protects against malware, and eliminates licensing costs through automated retention policies with instant recovery capabilities.
Do you provide 24/7 IT support?
Yes, our managed services include 24/7 proactive monitoring, remote support, and emergency response protocols to minimize downtime and resolve issues before they impact operations.
What cybersecurity protections do you offer?
We provide risk assessments, anti-malware software, advanced firewalls, security awareness training, and endpoint protection with threat detection capabilities tailored to small business needs.
How do your cloud solutions benefit businesses?
Our customized cloud implementations reduce capital costs, enable remote workforce support, and provide scalable resources while maintaining security through public, private, and hybrid cloud options.
What is your business continuity approach?
We partner with Datto and Acronis to provide full cloud replication, backup verification, and rapid recovery solutions that protect against data loss from hardware failures, human error, or cyberattacks.
